Maricel Cannizzaro
Escondido
Summary
Biology major with experience as a pharmacy technician and veterinary assistant. Proficient in filling and labeling prescriptions accurately, with a strong focus on customer service and client education. Demonstrated adaptability and commitment to continuous learning in healthcare settings. Proven ability to enhance client satisfaction through effective communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
VCA Acacia Animal Hospital and Pet Resort
Escondido
07.2021 - Current
- Assisted veterinarians during examinations and medical procedures.
- Administered medications and vaccinations following veterinary protocols to support effective treatment plans.
- Instructed pet owners on proper care and nutrition, enhancing animal health and owner awareness.
- Managed patient intake, gathering medical history and facilitating client communication to ensure comprehensive care.
- Maintained cleanliness and organization of the treatment area and kennels.
- Supported training of new staff on daily operational procedures.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Provided detailed patient care instructions to pet owners.
- Processed medication refill requests by verifying prescriptions and ensuring timely availability for patients.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Delivered attentive, courteous service to promote overall patron satisfaction.
Pharmacy Technician
Advanced Care Pharmacy
Escondido
08.2020 - 07.2021
- Ensured adherence to regulatory guidelines for workplace safety and customer confidentiality.
- Maintained sanitary environment while promoting safety protocols and confidentiality practices.
- Documented pharmacy log to meet regulatory recordkeeping requirements for prescriptions.
- Accurately filed customer information to streamline access and retrieval.
- Provided filled prescriptions, including medication information sheets and coordinated consults.
- Filled cycles of medications accurately in bubble packs and vials.
- Measured and prepared suspensions with precision.
- Responded to incoming phone calls and routed inquiries to the correct personnel.
Pharmacy Technician Extern
The Pharmary RX
Oceanside
02.2020 - 04.2020
- Maintained department equipment to promote clean and sanitary environment for safe medication dispensing.
- Ensured accurate filling of compounded medications to meet patient needs.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Reduced errors by hand-counting controlled medications, measuring liquids and making suspensions accurately.
- Compounded and repackaged medications, including topical medications, sterile products and unit doses.
- Provided filled prescriptions to customers with medication information sheets and coordinated consultations to enhance patient understanding.
- Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
- Answered phone calls and directed them to appropriate personnel.
Multi-Skilled MC
LEGOLAND
Carlsbad
08.2019 - 03.2020
- Scanned tickets and addressed customer inquiries, ensuring high satisfaction through strong customer service.
- Assisted in managing crowd flow during peak event times efficiently.
- Guided guests to various locations within the facility.
- Completed day-to-day duties accurately and efficiently.
Animal Care Specialist
Escondido pets
ESCONDIDO
04.2017 - 02.2018
- Handled all animal intakes, including conducting basic medical examinations.
- Supervised care of many animals, including preparing food, cleaning enclosures and administering important medicine.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Otay Ranch
Chula Vista, CA01-2012
Bachelor of Science - Biology
Palomar College
San Marcos, CASkills
- Aseptic techniques
- Quality assurance and control
- FDA compliance
- Regulatory compliance
- Proper labeling procedures
- Pharmacy operations
- Patient support
- Patient flow management
- Time management
- Team collaboration
- Problem resolution
- Attention to detail
- Experience in customer service
- Customer service
- Adaptable
- Quick learner
- Reception support
Timeline
Veterinary Assistant
VCA Acacia Animal Hospital and Pet Resort
07.2021 - Current
Pharmacy Technician
Advanced Care Pharmacy
08.2020 - 07.2021
Pharmacy Technician Extern
The Pharmary RX
02.2020 - 04.2020
Multi-Skilled MC
LEGOLAND
08.2019 - 03.2020
Animal Care Specialist
Escondido pets
04.2017 - 02.2018
Bachelor of Science - Biology
Palomar College
High School Diploma -
Otay Ranch