Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maribel yanez

Riverside

Summary

To obtain a position with a well-established company where I can utilize my customer service experience, organizational and coordinating skills, and ability to work well with others to increase the customer base and customer satisfaction.

Overview

19
19
years of professional experience

Work History

RETURNS PROCESSOR/PICKER

ONE WORLD DIRECT
10.2018 - 06.2019
  • Returns duties such as and not limited to:
  • Checking each item during a return for any damages.
  • Checking each item during a return to process back into the warehouse system and backstock.
  • To reach a daily goal of 88 return items per 8-hour shift.
  • Properly enter in all return information, notes, and items specifications into warehouse system.
  • Picking duties such as and not limited to:
  • Fulfill customer orders using warehouse system, tablet, and scanner.
  • Log in to warehouse system tracker.
  • Properly scan each tote a customer’s order is in before fulfilling the order.
  • To reach a picking daily goal of 90 orders per day.

PHARMACY ASSOCIATE/CLERK

CVS/PHARMACY
09.2006 - 01.2016
  • Some pharmacy customer service duties such as and not limited to:
  • Answering phone calls at a high volume.
  • Working at a high stress level.
  • One on one interactions with pharmacy customers about concerns, information, and knowledge on pharmacy and store merchandise.
  • Providing pharmacy customers with a safe and comfortable experience while in our vicinity.
  • Pharmacy clerk duties such as and not limited to:
  • Filling prescriptions for customers.
  • Answering doctor calls to add refills to an existing prescription.
  • Filing prescriptions, stocking prescriptions, check for outdated prescriptions.
  • Customer Prioritization.
  • Handling money.
  • Helping guest check out promptly.

OFFICE RECEPTIONIST

ANDRADES INCOME TAX
01.2000 - 04.2004
  • Customer Service duties such as:
  • Answering customer calls at a high volume.
  • Working at a high stress level.
  • Preparing documents.
  • Filing documents.
  • Handling money.
  • Providing a comfortable office environment for customers.

Education

MEDICAL ASSISTANT -

UEI COLLEGE

HIGH SCHOOL DIPLOMA - undefined

FRONTIER CONTINUATION HIGH SCHOOL
06.2000

Skills

  • Fluent in Spanish
  • In-depth knowledge of dealing with critical situations and resolving problems
  • Great time management
  • Works great in a group setting or alone as well
  • Can work in high pace and high stress levels

Timeline

RETURNS PROCESSOR/PICKER

ONE WORLD DIRECT
10.2018 - 06.2019

PHARMACY ASSOCIATE/CLERK

CVS/PHARMACY
09.2006 - 01.2016

OFFICE RECEPTIONIST

ANDRADES INCOME TAX
01.2000 - 04.2004

HIGH SCHOOL DIPLOMA - undefined

FRONTIER CONTINUATION HIGH SCHOOL

MEDICAL ASSISTANT -

UEI COLLEGE

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Maribel yanez