Experienced retail professional with a proven track record in customer service, payment processing, and sales. Skilled at effective communication and collaboration within a team environment, always seeking opportunities to expand knowledge and contribute to organizational success. Demonstrates exceptional customer service skills, consistently ensuring customer satisfaction. Possesses strong abilities in accurate and efficient handling of payment transactions. Committed to creating a positive shopping experience for customers while driving sales to achieve targets.
Hi, I’m
MARIBEL WILLIAMS
Victoria,BC
Summary
Overview
8
years of professional experience
1
Certification
Work History
Mayne Island Trading Post
Cashier/Customer Service Cashier
11.2023 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Northmart
POS Coordinator/Admin Assistant
04.2023 - 10.2023
Job overview
- Responsible for printing price labels, executing batches including price changes, weekly food flyer's, monthly price drop that was sent from head office everyday.
- Sending ticket to store support for any issues that may affect business operation
- Entering all departments invoices to Central Receiving and sending it to head office weekly
- Assisting front end registers whenever necessary.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Co-op
Gas Bar Supervisor
06.2021 - 06.2022
Job overview
- Enhanced customer satisfaction by implementing efficient operations and service standards.
- Completed gas bar opening and closing procedures.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Implemented cash handling procedures to minimize discrepancies in register transactions, ensuring accurate financial reporting.
Unity Store
Cashier Clerk - Manager Trainee
09.2020 - 02.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Wipro
Customer Service Specialist
07.2016 - 09.2017
Job overview
- Managed high call volume while maintaining courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Actively participated in team meetings and professional development workshops, continuously seeking opportunities to enhance skills and provide exceptional customer service.
Education
Southern Leyte State University - Tomas OppusSan Isidro, Tomas Oppus
Bachelor Of Science In Business Administration
03.2016
University Overview
Southern Leyte State University - Tomas OppusSan Isidro, Tomas Oppus
Associate In Computer Education
03.2009
University Overview
Skills
- Written and Verbal Communication
- Liquor Regulations and Compliance
- Microsoft Office Suite
- Customer Service
- Management
- Cash Handling
- Customer Assistance
- POS Systems
- Work Ethic and Integrity
- Patience and Empathy
References
References
Available on request.Languages
Tagalog
Native or Bilingual
Spanish
Limited Working
Certification
Serving It Right - valid until November 29, 2028
Timeline
Cashier/Customer Service Cashier
Mayne Island Trading Post
11.2023 - Current
POS Coordinator/Admin Assistant
Northmart
04.2023 - 10.2023
Gas Bar Supervisor
Co-op
06.2021 - 06.2022
Cashier Clerk - Manager Trainee
Unity Store
09.2020 - 02.2021
Customer Service Specialist
Wipro
07.2016 - 09.2017
Southern Leyte State University - Tomas Oppus
Bachelor Of Science In Business Administration
Southern Leyte State University - Tomas Oppus
Associate In Computer Education
Serving It Right - valid until November 29, 2028
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