MARIBEL TORRES
Waterloo,Ontario
Summary
Driven professional with a proven track record in customer service and merchandising, demonstrated at Winner's. Skilled in fostering client relationships and optimizing sales through strategic merchandise placement. Excel in teamwork and problem-solving, ensuring high levels of customer satisfaction and repeat business.
Overview
23
23
years of professional experience
Work History
Sales Associate
Winners
04.2013 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Processing daily shipment and ensure merchandise at an exceptional store standards
- Managed returns, exchanges and refunds in accordance with store policy.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Cleaned and maintained fitting rooms regularly.
Clarins Sales Associate
Hudson's Bay
10.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Owner/Operator
Maribel Spa
01.2002 - 01.2011
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Education
Certificate - Esthetician
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON07.2002
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Multi-tasking strength
- Stocking and Receiving
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Clarins Sales Associate
Hudson's Bay
10.2019 - 01.2020
Sales Associate
Winners
04.2013 - Current
Owner/Operator
Maribel Spa
01.2002 - 01.2011
Certificate - Esthetician
Conestoga College Institute of Technology And Advanced Learning
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