Maribel Tiongco
St. Catharines,ON
Summary
Dynamic F&B Supervisor at Ramada Plaza Diera Hotel L.L.C, adept in event planning and staff training. Successfully enhanced customer satisfaction through effective complaint resolution and team building. Expert in food safety and inventory management, ensuring operational excellence and compliance with sanitation standards. Proven ability to coordinate with vendors for optimal service delivery.
Compassionate caregiver with hands-on experience in attending to patient needs in residential and hospital settings. Skilled in administering medication, managing schedules, and maintaining clean living environments for patients. Demonstrated ability to establish meaningful relationships with patients, ensuring comfort and enhancing quality of life. Previous work resulted in significant improvements in patient well-being and satisfaction.
Overview
10
10
years of professional experience
Work History
F&B Supervisor
Ramada Plaza Diera Hotel L.L.C
Dubai, United Arab Emirates
08.2021 - 04.2024
- Organized special events, including menu selection and staffing requirements.
- Ensured that all food safety, sanitation and hygiene standards were met in accordance with company policies.
- Encouraged teamwork amongst F&B staff by setting positive examples at all times.
- Inspected dining areas prior to opening hours to ensure cleanliness and operational readiness.
- Managed customer complaints or concerns in a timely and professional manner.
- Resolved any issues related to equipment malfunctions or broken products.
- Developed training plans for new employees and assisted in their onboarding process.
- Maintained a safe working environment by enforcing sanitation policies and procedures.
- Monitored inventory levels to ensure adequate stock levels at all times.
- Coordinated with vendors regarding food quality and delivery times.
- Maintained accurate records of stock levels and regularly ordered supplies as needed.
Caregiver
PRIVATE FAMILY
ABU DHABI, United Arab Emirates
03.2014 - 04.2018
- Administered prescribed medications on a timely basis following care plan instructions.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Provided emotional support to clients during difficult times.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Supported bathing, dressing and personal care needs.
Education
International Caregiving
POWER TECHNICAL TRAINING CENTER
Villa 183, Al Satwa, Dubai UAE10-2022
Nursing Assistant
POWER TECHNICAL TRAINING CENTER
Al Satwa, Dubai, UAE10-2022
Bachelor of Science - Mathematics
Don Mariano Marcos Memorial State University
Consolacion, Agoo La Union 06-1991
Skills
- Event planning
- Food safety
- Inventory management
- Staff training
- Customer service
- Allergy awareness
- Promotions execution
- Sanitation standards
- Vendor coordination
- Team building
- Scheduling staff
- Quality control
- Light housekeeping
- Personal care assistance
- Meal preparation
- Vital signs monitoring
- Sanitation compliance
- Safety management
Languages
Arabic
Limited
Timeline
F&B Supervisor
Ramada Plaza Diera Hotel L.L.C
08.2021 - 04.2024
Caregiver
PRIVATE FAMILY
03.2014 - 04.2018
International Caregiving
POWER TECHNICAL TRAINING CENTER
Nursing Assistant
POWER TECHNICAL TRAINING CENTER
Bachelor of Science - Mathematics
Don Mariano Marcos Memorial State University
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