Maribel Ledesma
Maywood
Summary
Maribel is an experienced Administrative professional with over 5 years of experience. Her background includes processing invoices, scheduling pickups, handling the phones, and checking and locating inventory. She is bilingual in Spanish and English and technically proficient in Microsoft Suite. Maribel is available to interview with notice and if selected start when needed.
Overview
19
19
years of professional experience
Work History
Customer Service Representative
Elco Lighting
03.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
- Create Bill of Ladings answer emails from customers .
Data Entry Clerk
American International Inc
12.2018 - 02.2024
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Shipping Assistant
Mad Engine
10.2018 - 03.2019
- Filled out Bill of Lading
- Scheduled pick up for order that where ready to ship out
- Answered phones and emails
- Customer service
- Transferred paperwork and items from the location in chino hills to the other locations in other states
- Checked and located inventory
- Took care of costumers picking up will call orders
Administrative Assistant
Lolli Cup USA Inc.
04.2018 - 06.2018
- Filled out Bill of Lading
- Scheduled pick up for order that where ready to ship out
- Answered phones and emails
- Customer service
- Transferred paperwork and items from the location in chino hills to the other locations in other states
- Checked and located inventory
- Took care of costumers picking up will call orders
Shipping and Receiving Supervisor
Arcadia Inc.
02.2013 - 03.2018
- Supervising employees and orders in yard
- Scheduling container pick- ups for scrap and trash
- Bill of lading for carriers to schedule material pick- ups
- Customer Service
- Data entry
- Shipping and receiving items
- Quality control check
- Will- Call orders
- Time cards and some payroll knowledge
Warehouse Employee
Valley of the Sun Cosmetics
01.2010 - 12.2012
- Work on conveyor belt checking product samples
- Packaging and quality control of products
- Palletize orders
Stay at home Mom
09.2008 - 01.2010
Shipping and Receiving Assistant Supervisor
Sam Pievac
10.2006 - 09.2008
- Shipping and receiving
- Small orders through UPS and FedEx
- Bill of ladings for carriers
- Will- Call orders
- Customer Service
- Palletize and pallet flags
- Quality control of products
Education
High School Diploma -
Garfield High School
East Los Angeles, CASkills
- Microsoft Office
- Excel
- Word
- Outlook
- Access Software
- Shipping and Receiving
- Quality Control
- Invoicing
- Filing
- Scheduling
- Print orders
Locations
- Chino Hills, Chino Hills, CA
- Vernon, Vernon, CA
- Gardena, Gardena, CA
- Santa Fe Springs, Santa Fe Springs, CA
- East Los Angeles, East Los Angeles, CA
Timeline
Customer Service Representative
Elco Lighting
03.2024 - Current
Data Entry Clerk
American International Inc
12.2018 - 02.2024
Shipping Assistant
Mad Engine
10.2018 - 03.2019
Administrative Assistant
Lolli Cup USA Inc.
04.2018 - 06.2018
Shipping and Receiving Supervisor
Arcadia Inc.
02.2013 - 03.2018
Warehouse Employee
Valley of the Sun Cosmetics
01.2010 - 12.2012
Stay at home Mom
09.2008 - 01.2010
Shipping and Receiving Assistant Supervisor
Sam Pievac
10.2006 - 09.2008
High School Diploma -
Garfield High School
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