Maribel Jeronimo-Pablo
Oakland
Summary
Fluent multilingual in English, Spanish, and Mam. Over four years of customer service and warehouse adaptability. Picking up experience in a skilled nursing facility and an elementary school. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerk 1 /Language Translator- TAP
Alameda County Public Health- WIC Program
Oakland, Fremont, Livermore
08.2025 - Current
- Serve as front desk receptionist for a high-volume public health clinic, greeting and assisting WIC participants in English, Spanish and Mam, answering inquires, and referring clients to appropriate program staff or services.
- Schedule and confirm appointments, verify participant information, and process eligibility documentation in compliance with program guidelines and privacy standards.
- Draft and send professional correspondence via email and fax; respond to routine inquires using form letters and agency templates.
- Operate office equipment including fax machine, copiers, scanner, printers, and multi-line phone systems; sort and distribute incoming mail and client paperwork.
- Maintain organized filling systems for client records and office forms, prepare packets of required documents for appointments.
Shift Lead
Ben & Jerry's
Oakland
09.2024 - Current
- Deliver excellent customer service by greeting and welcoming clients when walking in
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Responded to customer inquiries and complaints in a professional manner.
- Made and Decorated cakes
- Assisted in the training of new employees.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Handler
Federal Express Corporation
Oakland
07.2025 - 10.2025
- Followed safety protocols to ensure workplace compliance.
- Loaded and unloaded packages from delivery vehicles.
- Sorted packages for efficient routing and delivery.
- Operated material handling equipment safely and effectively.
- Separate packages based on codes and hazards.
- Collaborated with team members to meet daily shipping and receiving goals.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Cashier
Mother & Child Nutrition
Oakland
11.2022 - 07.2024
- Assisted customers with product inquiries and provided nutritional information.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of checkout area and store displays.
- Managed inventory levels by restocking shelves and monitoring product availability.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Some College (No Degree) - Pre-Nursing
San Jose State University
San Jose, California, CASkills
- Multilingual
- Collaborative
- Communication
- Customer service
- Filling and scanning
- Compassionate communication
- Microsoft Office Suite
- Scheduling
- Conflict resolution
- Grading assignments
- Reading and writing support
- Student safety
- Relationship building
- Adaptability
- Patience
- Classroom management
Certification
CPR and AED/ BLS
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Mam
Native/ Bilingual
Volunteer
Clinicals- Eden Health Care
Hayward, California
Jan 2025 - Jun 2025
- Provided emotional support and companionship to patients and families.
- Assisted patients with daily living activities, including shaving, bathing, and oral hygiene, to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate, and reported to the charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted nurses with wound care for pressure ulcers, bed sores
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Provided direct patient care, including wound dressing, tube feeding, and trachea care.
Elementary Teacher Assistant - Lockwood STEAM Academy
Oakland, California
Oct 2023 - May 2024
- Assisted lead teacher in preparing classroom materials and resources.
- Supported students with individual learning needs during lessons and activities.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Distributed textbooks, workbooks, papers, and pencils to students.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Graded assignments and tests and documented results into filing systems.
- Assisted with kindergartens, 2nd grade, 5th grade, and the majority of the time with 3rd graders.
Timeline
Clerk 1 /Language Translator- TAP
Alameda County Public Health- WIC Program
08.2025 - Current
Handler
Federal Express Corporation
07.2025 - 10.2025
Shift Lead
Ben & Jerry's
09.2024 - Current
Cashier
Mother & Child Nutrition
11.2022 - 07.2024
Some College (No Degree) - Pre-Nursing
San Jose State University