Maribel Mojica Hernandez
Fresno
Summary
Proactive and customer-focused, excelled at McDonald's by enhancing customer satisfaction and streamlining operations. Demonstrated exceptional teamwork, collaboration, and multitasking abilities. Achieved significant improvements in service delivery through effective time management and organizational skills. Skilled in customer service and adept at fostering positive experiences.
Overview
2
2
years of professional experience
Work History
CNA
California Armenian Home
12.2023 - Current
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Crew Member
McDonald's
03.2023 - Current
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma - CNA
Duncan Polytechnical High School
Fresno, CA06.2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Languages
Spanish
Native or Bilingual
Timeline
CNA
California Armenian Home
12.2023 - Current
Crew Member
McDonald's
03.2023 - Current
High School Diploma - CNA
Duncan Polytechnical High School
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