Maribel Fernandez
Baldwin Park
Summary
Dynamic Assistant Store Manager at Forever21 with a proven track record in enhancing customer experience and driving sales through effective store organization and strategic merchandising. Skilled in problem-solving and employee training, I foster a motivated team environment while ensuring efficient retail operations and inventory control, resulting in increased customer loyalty and repeat business.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Forever21
05.2007 - 04.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
High School Diploma -
Morningside High School
Inglewood, CA06-2003
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Time management
- Store opening and closing
- POS systems
- Employee scheduling
- Hiring and training
Languages
Spanish
Professional Working
Timeline
Assistant Store Manager
Forever21
05.2007 - 04.2025
High School Diploma -
Morningside High School
Similar Profiles
MOUNIKA POLURUMOUNIKA POLURU
Product Manager (E-Commerce) at Forever21Product Manager (E-Commerce) at Forever21
Monique WilliamsMonique Williams
Sales Associate at Forever21Sales Associate at Forever21
Keishia PersleyKeishia Persley
Store Manager at Forever21Store Manager at Forever21
Michael TranMichael Tran
Financial Services Representative 2/Lead at Clearpath FCUFinancial Services Representative 2/Lead at Clearpath FCU
Rolando MagaldiRolando Magaldi
Crew Member at McDonald's RestaurantCrew Member at McDonald's Restaurant