Maria Victoria Cunag
1801 Hilton Drive Burbank,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and industrious worker bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
MARIE TABORA DDS.INC
07.2017 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Dental Biller
MARIE TABORA DDS., INC.
07.2017 - Current
- Conducted regular audits of patient accounts to identify discrepancies or errors, issues promptly for continued accuracy in financial reporting.
- Assisted office administrators in establishing efficient workflow processes related to dental billing and insurance claims management.
- Provided exceptional customer service to patients, answering their questions regarding billing and insurance matters in a timely manner.
- Proactively identified underperforming aspects of the revenue cycle process, recommending improvements that ultimately led to increased cash flow.
Education
CERTIFIED NURSE ASSISTANT
Los Angeles City College
Los Angeles, CA06.2011
Bachelor of Science - Business Management
UNIVERSITY OF STO. THOMAS
MANILA, PHILIPPINES03.1984
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
Timeline
Front Desk Receptionist
MARIE TABORA DDS.INC
07.2017 - Current
Dental Biller
MARIE TABORA DDS., INC.
07.2017 - Current
CERTIFIED NURSE ASSISTANT
Los Angeles City College
Bachelor of Science - Business Management
UNIVERSITY OF STO. THOMAS
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