Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

MariaVeronica Fortunato

Fresno

Summary

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.


My days in the customer service field were very fulfilling as i enjoyed promoting the zoo as a speaker, and I really love interacting with people.

Overview

33
33
years of professional experience

Work History

Coordinator

Valley Family Foundation
05.2021 - Current
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Developed creative marketing materials that generated interest and boosted event attendance.
  • Conducted post-event analysis, identifying areas of improvement for future events.
  • Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
  • Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.
  • Developed creative themes for events and created related activities to engage attendees.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Oversaw event registration process by collecting and tracking attendee information.

Home Maker

Heavenly Father God
01.2002 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Administrative Assistant

Fresno Zoological Society
04.1992 - 01.2002
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

Bachelor of Arts - Philosophy of Religion

CSU Fresno
Fresno
05-1998

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Presenting ideas and plans
  • Project assistance
  • Event coordination
  • Event planning
  • Information collection
  • Problem-solving
  • Clear communication
  • Phone and email etiquette

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Rock Climbing
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Participating in cultural exchange programs and homestays
  • Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
  • Watching Movies and TV Shows
  • Music
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • Participating in local clean-up initiatives
  • Offering time and support to shelters for the homeless, women, and animals
  • Camping
  • Reading
  • Bread Making
  • Cooking
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Regularly practice mindfulness and meditation for overall wellness
  • Participating in fundraising events to support local charities, schools, or community projects
  • Passionate about balancing physical health with mental and emotional wellness
  • Knitting and Crocheting
  • Animal Care

Timeline

Coordinator

Valley Family Foundation
05.2021 - Current

Home Maker

Heavenly Father God
01.2002 - Current

Administrative Assistant

Fresno Zoological Society
04.1992 - 01.2002

Bachelor of Arts - Philosophy of Religion

CSU Fresno

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MariaVeronica Fortunato