Maria Theresa R Juan
Carson
Summary
Dedicated professional with extensive experience in accounts receivable and deduction analysis. Known for exceptional attention to detail and effective communication, driving timely resolutions and maintaining productive relationships with clients and internal teams.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Accounts Receivable Deduction Specialist
Thai Union Chicken of the Sea
El Segundo
10.2018 - Current
- Researching and resolving outstanding deductions by verifying the validity of the short pay.
- Maintain a productive relationship with brokers and regional sales personnel to resolve outstanding issues and concerns.
- Communicated with internal teams to research claims to determine the validity of deductions.
- Researched deductions and rebate compliance to determine if requests should be approved or denied.
- Researched and reconciled rebate deductions against related credit memos while reporting on deduction discrepancies.
- Researched deductions related to prompt pay discounts, sales tracing fees, and administrative fees to determine the validity of debit-based negotiated contract agreements.
- Investigated payment deductions related to overages, shortages, and damages.
- Proactively engage customers by phone and email to collect overdue payments.
- Conduct routine reconciliations to ensure account accuracy and maintain aging reports.
Accounts Receivable Deduction Analyts
Nissin Foods USA
GARDENA
05.1998 - 10.2018
- Audit claims, clear legitimate deductions, submit for repays on invalid claims through the broker, and follow up on any pertinent issues regarding trade promotion claims.
- Communicate with brokers on various issues regarding claims and backup documentation.
- Maintains an advanced level of knowledge on the assigned territory, including the customers, the products, the volumes, and the promotions, to be able to easily identify any errors and/or opportunities, and to be able to offer advice on the subject.
- Maintains an advanced level of knowledge of the TPM system and NAV system.
- Perform special assigned projects, such as incentive programs, post-audit research, collections, and detailed customer audits.
- Participates weekly in the AR team claims meeting and bi-weekly AR claims meeting with the broker. Provide additional support as required.
Credit and Collections
Custom Leather Craft
Los Angeles
12.1995 - 05.1999
- Responsible for monitoring and collections-related activities on the past due accounts in the range of current to over 180 days delinquent accounts for Custom Leather Craft, Western Region.
- Responsible for the timely completion of performance goals, conducting training plans for each direct report, administering performance evaluations, and recommending appropriate personnel actions.
- Assisted in maintaining and developing policies and procedures, utilizing analytics to forecast delinquent, charge-off, and recoveries.
- Managed the credit report dispute response process to ensure all disputes are responded to within the allotted time frame.
- Worked closely with other departments to determine assigned accounts to collection agencies and civil litigation pursued payment in the form of collection correspondence, delinquent statements, and phone calls.
- Increased or reduced customer credit limit after research and verification of financial statements.
Medical Records and Data Entry
Smart Corportion
Torrance
08.1989 - 12.1995
- Managed patient records using electronic health record systems.
- Ensured compliance with healthcare regulations and data privacy standards.
- Organized and maintained medical files for efficient retrieval and storage.
- Reviewed and verified accuracy of patient information in databases.
- Verified coding accuracy on discharge summaries and other reports prior to filing them in the patient's chart.
- Performed administrative tasks such as filing, scanning, photocopying, faxing and mailing documents.
- Scanned paper documents into electronic health record systems using document imaging software.
- Entered data into electronic health record systems to ensure accuracy and completeness of medical records.
- Organized and filed hard copy patient records in designated areas.
Education
Medical Billing And Coding -
Harbor Occupational School
San Pedro, CA07-2017
High School Diploma -
Carson High School
Carson, CA06-1988
Skills
- Ability to plan, comply, and observe administrative duties, billing, scheduling appointments, and telephone skills
- Ability to work in a fast-paced and high-volume environment
- Customer service-oriented, with excellent organizational skills
- Microsoft Excel, Word, Outlook, Navision, PowerPoint, DSM, Oracle, and 10-key by touch
- Team player with attention to detail
- Type 55 wpm
Certification
- Terminology
- Electronic Rec. and Filing
- Ambulatory Coding and Diagnostic Coding
- Insurance and Billing
Timeline
Accounts Receivable Deduction Specialist
Thai Union Chicken of the Sea
10.2018 - Current
Accounts Receivable Deduction Analyts
Nissin Foods USA
05.1998 - 10.2018
Credit and Collections
Custom Leather Craft
12.1995 - 05.1999
Medical Records and Data Entry
Smart Corportion
08.1989 - 12.1995
Medical Billing And Coding -
Harbor Occupational School
High School Diploma -
Carson High School
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