Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Stamatia Apessou

41 Great Gabe Oshawa

Summary

Loves to empower and educate the next generation of superstars to be the best that they can be, and make this world a much better place.

Dynamic Store Manager at English Home with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team collaboration and problem-solving, I successfully coached staff to improve service quality, resulting in a notable increase in positive customer feedback. Committed to maintaining a safe and efficient retail environment.

Overview

2026
2026
years of professional experience

Work History

Homemaker

N/A
2018 - Current

Store Manager

English Home
02.2014 - 2018
  • Managed daily operations to ensure store efficiency and safety for customers and employees.
  • Optimized inventory and cash control, overseeing opening and closing procedures.
  • Addressed customer complaints promptly, resolving issues to sustain positive relationships.
  • Coached and mentored staff in a fast-paced environment through effective communication.
  • Facilitated hiring, training, and onboarding of new employees for seamless integration.
  • Enhanced customer satisfaction through targeted staff training in service and product knowledge.
  • Maintained optimal product levels and organized backroom for efficient stock rotation.
  • Developed innovative visual merchandising displays to maximize sales and showcase promotions.

Playground Attendant

ILBOBO
01.2012 - 2014
  • Supported parents in maintaining watchful supervision over their children during visits to the playground area.
  • Provided first aid care when necessary, prioritizing child safety above all else.
  • Contributed towards a welcoming atmosphere by greeting visitors upon arrival at the playground facility.
  • Developed an efficient system for tracking attendance levels throughout peak hours to ensure proper staffing and resource allocation.
  • Ensured cleanliness of the playground area by performing daily cleaning tasks and litter removal.
  • Established strong relationships with parents by providing regular updates on their child''s progress during their time at the playground.
  • Monitored playground activities to maintain a safe and enjoyable experience for all visitors.
  • Promoted a positive and inclusive environment by engaging with children and encouraging social interactions.
  • Assisted in the planning and execution of special events such as birthday parties and holiday celebrations.
  • Enhanced overall visitor experience with prompt attention to needs such as seating arrangements or requests for additional resources.
  • Enhanced playground safety by conducting regular inspections and maintenance checks on equipment.

Education

Early Childhood Education

Iek Galatsiou Prosxolikis Agogis
Galatsi Greece
2011

Svitanidios
Kallithea Greece
2007

Skills

  • Positive attitude
  • Team collaboration
  • Customer service
  • Problem-solving
  • Adaptability
  • Dependability
  • Attention to detail
  • Time management

Languages

English
Elementary
Greek
Native or Bilingual

Timeline

Store Manager

English Home
02.2014 - 2018

Playground Attendant

ILBOBO
01.2012 - 2014

Homemaker

N/A
2018 - Current

Early Childhood Education

Iek Galatsiou Prosxolikis Agogis

Svitanidios
Maria Stamatia Apessou