Maria Stamatia Apessou
41 Great Gabe Oshawa
Summary
Loves to empower and educate the next generation of superstars to be the best that they can be, and make this world a much better place.
Dynamic Store Manager at English Home with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team collaboration and problem-solving, I successfully coached staff to improve service quality, resulting in a notable increase in positive customer feedback. Committed to maintaining a safe and efficient retail environment.
Overview
2026
2026
years of professional experience
Work History
Homemaker
N/A
2018 - Current
Store Manager
English Home
02.2014 - 2018
- Managed daily operations to ensure store efficiency and safety for customers and employees.
- Optimized inventory and cash control, overseeing opening and closing procedures.
- Addressed customer complaints promptly, resolving issues to sustain positive relationships.
- Coached and mentored staff in a fast-paced environment through effective communication.
- Facilitated hiring, training, and onboarding of new employees for seamless integration.
- Enhanced customer satisfaction through targeted staff training in service and product knowledge.
- Maintained optimal product levels and organized backroom for efficient stock rotation.
- Developed innovative visual merchandising displays to maximize sales and showcase promotions.
Playground Attendant
ILBOBO
01.2012 - 2014
- Supported parents in maintaining watchful supervision over their children during visits to the playground area.
- Provided first aid care when necessary, prioritizing child safety above all else.
- Contributed towards a welcoming atmosphere by greeting visitors upon arrival at the playground facility.
- Developed an efficient system for tracking attendance levels throughout peak hours to ensure proper staffing and resource allocation.
- Ensured cleanliness of the playground area by performing daily cleaning tasks and litter removal.
- Established strong relationships with parents by providing regular updates on their child''s progress during their time at the playground.
- Monitored playground activities to maintain a safe and enjoyable experience for all visitors.
- Promoted a positive and inclusive environment by engaging with children and encouraging social interactions.
- Assisted in the planning and execution of special events such as birthday parties and holiday celebrations.
- Enhanced overall visitor experience with prompt attention to needs such as seating arrangements or requests for additional resources.
- Enhanced playground safety by conducting regular inspections and maintenance checks on equipment.
Education
Early Childhood Education
Iek Galatsiou Prosxolikis Agogis
Galatsi Greece 2011
Svitanidios
Kallithea Greece2007
Skills
- Positive attitude
- Team collaboration
- Customer service
- Problem-solving
- Adaptability
- Dependability
- Attention to detail
- Time management
Languages
English
Elementary
Greek
Native or Bilingual
Timeline
Store Manager
English Home
02.2014 - 2018
Playground Attendant
ILBOBO
01.2012 - 2014
Homemaker
N/A
2018 - Current
Early Childhood Education
Iek Galatsiou Prosxolikis Agogis
Svitanidios
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