MARIA SAMANTHA CLAIRE ACEJO
Montreal,QC
Summary
I am Driven Supervisor with a proven track record at Tim Hortons, enhancing team productivity through effective staff management and operations optimization. Skilled in employee motivation and customer service, adept at implementing processes that streamline workflows and reduce waste. Excel in training and mentoring, leveraging goal-oriented strategies to exceed company objectives. I'm Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
2
2
years of professional experience
Work History
Supervisor
Tim Hortons
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree - 4th Grade Secondary
Marguerite-De Lajemmerais High School
Sherbrooke St E, Montreal, Quebec H1N 1A22024
Skills
- Goal-Oriented
- Staff Management
- Employee Motivation
- Processes and procedures
- Operations Management
- Waste Reduction
- Customer Service
- Training and mentoring
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Supervisor
Tim Hortons
07.2022 - Current
No Degree - 4th Grade Secondary
Marguerite-De Lajemmerais High School
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