Summary
Overview
Work History
Education
Timeline
Generic

Maria Rachell Eisert

Carlsbad

Summary

Experienced with managing nursing shifts and ensuring efficient operations. Utilizes leadership skills to coordinate patient care and staff schedules. Track record of enhancing team performance and maintaining high standards of clinical excellence.

Experienced nursing professional prepared to lead and manage healthcare teams. Expertise in patient care coordination, staff supervision, and implementing best practices to ensure quality outcomes. Strong focus on fostering teamwork, adapting to evolving needs, and driving operational efficiency. Reliable and adept at maintaining high standards in fast-paced environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

35
35
years of professional experience

Work History

Nurse Shift Manager

Dignity Hospital-St Rose Sienna Campus
09.2017 - Current
  • Optimized the efficiency of patient handoffs between shifts by developing standardized communication tools and protocols.
  • Collaborated with interdisciplinary teams to develop and implement effective patient-centered care strategies.
  • Served as an advocate for both patients and staff members within the healthcare facility by addressing concerns promptly while maintaining confidentiality at all times.
  • Developed comprehensive care plans for patients, resulting in improved health outcomes and reduced hospital readmissions.
  • Improved patient satisfaction by implementing efficient shift scheduling and effective resource allocation.
  • Evaluated nursing staff performance regularly through observation rounds and annual reviews to identify strengths, areas for improvement, provide constructive feedback aimed at promoting growth in each individual nurse''s skill set over time.
  • Promoted a culture of safety within the unit by regularly reviewing incident reports, identifying trends, and implementing corrective actions as needed.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.

Staff Nurse, Emergency Department

Saddleback Memorial Medical Center
01.2000 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Cardiothoracic Surgery Coordinator

UCI Medical Center
01.2007 - 06.2016
  • Verified insurance coverage and benefits and communicated directly with patient for timely scheduling of clinic appointment and surgery procedure.
  • Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
  • Collaborated with surgical team members to maintain a well-organized and efficient operating room environment.
  • Assisted in the training and onboarding of new surgery coordinators, promoting a supportive team atmosphere and helping ensure consistent standards of care.
  • Enhanced patient experience by efficiently scheduling surgeries and coordinating necessary pre-operative appointments.
  • Assisted in the development of standardized protocols for surgery coordination, improving overall efficiency across multiple departments.
  • Maintained professional and technical knowledge by attending educational workshops, reviewing publications and participating in professional societies.
  • Maintained accurate medical records for all patients undergoing surgery, facilitating effective communication among healthcare providers.
  • Provided exceptional customer service to patients and their families throughout the surgical process, earning consistent positive feedback from both parties.
  • Coordinated post-operative care plans with nursing staff to ensure a smooth transition from surgery to recovery for each patient.
  • Conducted thorough follow-ups with patients post-surgery to monitor progress and provide necessary support regarding their recovery.
  • Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
  • Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
  • Contributed to departmental goal-setting initiatives aimed at improving patient outcomes and satisfaction rates following surgeries.
  • Meticulously maintained surgeon''s calendars, allowing them to focus on providing excellent patient care without administrative distractions or interruptions.
  • Ensured timely insurance verifications and authorizations utilizing auth coordinators to preventing delays in scheduled procedures.
  • Reduced patient wait times for surgeries by optimizing scheduling processes and ensuring all required documentation was in order.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations by the auth coordinators.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Supervisor in Outpatient Surgery Clinic

UCI Medical Center
01.2001 - 01.2007
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Manage patient flow, scheduling , billing and quality care.
  • Operational management including- patient authorizations process by auth coordinators.
  • Billing and insurance verification and ensure timely and accurate billing process by auth coordinators.

ICU Nurse

UCI Medical Center
01.1990 - 10.2000
  • Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
  • Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Administered medications safely and effectively, following established protocols and guidelines for dosage calculations and administration techniques.
  • Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
  • Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient recovery.
  • Facilitated smooth patient transfers between units by collaborating with other healthcare professionals, ensuring continuity of care throughout the hospital stay.
  • Improved patient outcomes by implementing evidence-based nursing practices in the ICU setting.
  • Continuously expanded clinical knowledge base through participation in educational workshops, seminars, and conferences related to critical care nursing.
  • Enhanced team performance by conducting regular training sessions on latest ICU procedures and technologies.
  • Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
  • Delivered outstanding patient care in MICU/CCU critical care units.

Education

Nursing - Nursing

Los Angeles County/USC School of Nursing
Los Angeles, CA
06-1989

Associate of Science - Science Education

Mt San Antonio College
Walnut, CA
06-1985

Timeline

Nurse Shift Manager

Dignity Hospital-St Rose Sienna Campus
09.2017 - Current

Cardiothoracic Surgery Coordinator

UCI Medical Center
01.2007 - 06.2016

Supervisor in Outpatient Surgery Clinic

UCI Medical Center
01.2001 - 01.2007

Staff Nurse, Emergency Department

Saddleback Memorial Medical Center
01.2000 - Current

ICU Nurse

UCI Medical Center
01.1990 - 10.2000

Nursing - Nursing

Los Angeles County/USC School of Nursing

Associate of Science - Science Education

Mt San Antonio College

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Maria Rachell Eisert