Summary
Work History
Education
Skills
Timeline
Generic

Maria Paz Velasco Duque

Toronto,ON

Summary

To obtain a challenging position that involves customer service and administrative work that utilizes my experience in retail sales and customer service.

Work History

Sales Associate

H&M
Bogota, Colombia
  • Provided exceptional customer service to ensure customer satisfaction.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Increased customer satisfaction by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Organized store shelves according to visual merchandising guidelines.
  • Dealt with transactions including cash, debit and credit.

Customer Service Representative

Juan Valdez
Bogota, Colombia
  • Sales, promotion and customer service.
  • Dealt with transactions including cash, debit and credit.
  • Opening and Closing store procedures.

Education

Associate of Arts - Film Production

Toronto Film School
Toronto, ON
01-2024

Some College (No Degree) - Video Editing Diploma

Zona Cinco
Bogota, Colombia
01-2023

High School Diploma -

Colombo American School
Bogota, Colombia
01-2022

Skills

  • Solid background in customer service and people skills
  • Optimal organizational, and sales skills
  • Customer Needs Assessment
  • Cash Handling Skills
  • Strong team worker and most advantageous communication skills
  • Productive and efficient work habits without supervision
  • Written and oral communication skills
  • Bilingual (Spanish - English)

Timeline

Sales Associate

H&M

Customer Service Representative

Juan Valdez

Associate of Arts - Film Production

Toronto Film School

Some College (No Degree) - Video Editing Diploma

Zona Cinco

High School Diploma -

Colombo American School
Maria Paz Velasco Duque