Edgar Mariano Martinez Rivera
Vancouver,BC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
TAF
01.2021 - 06.2023
- Managed cash register after end of shift to balance and record accurate transactions.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
Server
Los Bisquets De Obregon
02.2019 - 06.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Line Cook
IHOP
01.2016 - 12.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Education
Bachelor's Degree in International Business - International Commerce
Universidad Americana Del Noreste
Saltillo,Coahuila,Mexico 05.2022
Skills
- Customer Service
- Teamwork
- Cash Handling
- Retail Sales
- Cash Register Operation
- Sales expertise
Languages
Spanish
English
Timeline
Retail Sales Associate
TAF
01.2021 - 06.2023
Server
Los Bisquets De Obregon
02.2019 - 06.2020
Line Cook
IHOP
01.2016 - 12.2017
Bachelor's Degree in International Business - International Commerce
Universidad Americana Del Noreste
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