Marianne Michaud
Barrhaven,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
General Manager
Accessible Heating And Cooling Inc.
04.2007 - Current
- Manage employees, training, schedules and contract negotiations.
- Develop and implement strategies to increase sales and profitability.
- Formulate policies and procedures to streamline operations.
- Monitor daily cash discrepancies, inventory shrinkage and drive-off.
- Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivate strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Analyze market trends and competitor activities to create competitive advantages.
Production Worker
Le Materiel Industriel
02.2006 - 10.2006
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations.
- Met daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products.
Farm Worker
F. Menard Inc.
01.2004 - 02.2006
- Managed feeding to follow a strict schedule.
- Handled animal care and administration of medication as required.
- Assisted the animals during birth.
Animal Care Attendant
SPCA Monteregie
03.2003 - 02.2004
- Provided compassionate care for animals, ensuring their physical and emotional well-being during their stay at the facility.
- Promoted a safe environment for both staff and animals by adhering to established safety protocols and procedures.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission.
- Contributed to positive public relations efforts by answering inquiries about available animals and providing excellent customer service during visits to the facility.
- Successfully trained new volunteers on standard operating procedures, contributing positively towards efficient and consistent animal care.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Education
High School Diploma -
Polyvalente Armand St-Onge
Amqui, QC06.1997
Skills
- Efficient multi-tasker
- Time Management
- Customer Relations
- Inventory Control
- Customer Relationship Management
- Employee Scheduling
- Verbal and written communication
- Administrative Skills
- Vendor relationships
- Project Management
- Problem Resolution
- Operations Management
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
Accessible Heating And Cooling Inc.
04.2007 - Current
Production Worker
Le Materiel Industriel
02.2006 - 10.2006
Farm Worker
F. Menard Inc.
01.2004 - 02.2006
Animal Care Attendant
SPCA Monteregie
03.2003 - 02.2004
High School Diploma -
Polyvalente Armand St-Onge
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