Marianne Malich
Toronto,ON
Summary
Floral professional with a keen eye for design and creativity, bringing valuable experience in creating elegant flower arrangements for various occasions while maintaining a high level of customer satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Florist
The Potty Planter
09.2022 - 12.2022
- Enhanced customer satisfaction by creating traditional and modern floral designs tailored to individual preferences
- Responsible for the daily care and conditioning of fresh cut flowers and plants
- Maintained a clean and organized work environment
- Educated customers about different floral and plant choices
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Nurtured flowers to maintain quality and promote longevity.
- Prepared flowers and greenery for arrangements by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Reduced waste by accurately estimating materials needed for arrangements.
Florist
Convallaria Floral Design
04.2005 - 05.2012
- Assisted lead designer in creating high end floral arrangements and custom outdoor containers for clients
- Managed daily opening and closing of florist shop
- Ensured store cleanliness and visual appeal by regularly maintaining displays and workspaces
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Quoted and processed customer orders
- Developed individualized arrangements based on customer's budget, occasion and preferences.
- Nurtured flowers to maintain quality and promote longevity.
- Achieved greater accuracy in fulfilling orders by confirming details with customers before beginning work on their request.
- Enhanced visual appeal of shop with innovative displays attracting more foot traffic.
- Advised customers on care and maintenance of plants and flowers, increasing customer service levels
New Business Coordinator
Beneva
04.2000 - 06.2005
- Coordinated medical appointments for clients and service providers
- Responsible for obtaining medical records
- Liaised with clients and made inquiries on their behalf to underwriters, sales agents and service providers
- Ensured that insurance requirements, cancellations, and incomplete applications are processed quickly and efficiently
- Responsible for obtaining laboratory results and updating client files
- Assisted and monitored branch offices in Canada
- Purchased and recorded weekly departmental supply orders
- Processed stop payments, NSF cheques and other accounting functions
Education
Bachelor of Arts - Sociology And History
University of Guelph
Guelph, ON05-1994
Skills
- Team Player
- Organized
- Client focused
Certification
Canadian Payroll Association Certificate Program-Level 1
Canadian Institute of Floral Design Certificate (CIFD) 2005
Timeline
Florist
The Potty Planter
09.2022 - 12.2022
Florist
Convallaria Floral Design
04.2005 - 05.2012
New Business Coordinator
Beneva
04.2000 - 06.2005
Bachelor of Arts - Sociology And History
University of Guelph
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