Marianne Garcia
Monterey
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Competent in providing excellent customer service and accountable for submitting account reports with precise figures.
Overview
5
5
years of professional experience
Work History
Server
Monterey Cookhouse
06.2020 - 08.2025
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle cash and card payments.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Lauberge Carmel
01.2023 - 09.2024
- Engaged with guests and accommodated and coordinated with other staff members for guests to have a good experience
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hostess
Abalonetti Bar & Grill
06.2021 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Accounting And Finance
Monterey Peninsula College
Seaside, CA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Lauberge Carmel
01.2023 - 09.2024
Hostess
Abalonetti Bar & Grill
06.2021 - 01.2023
Server
Monterey Cookhouse
06.2020 - 08.2025
Bachelor of Science - Accounting And Finance
Monterey Peninsula College
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