Marianne Celino
Calgary,AB
Summary
Innovative, Personable, Charismatic, an individual who aspires to provide the best services for customers. Possess strong interpersonal skills and the ability/willingness to learn concepts quickly. Offers solid critical thinking skills combined with heavy leadership experience.
Overview
3
3
years of professional experience
Work History
Treatment Coordinator
Glenmore Family Dental Care
04.2025 - Current
- Coordinate treatment plans, explain procedures and costs, and follow up with patients.
- Prepared treatment estimate and submitted treatment plans to insurance for approval.
- Verified insurance eligibility, coverage, benefits, and patient copayments.
- Manage accounts receivable (AR), payments, billing, insurance inquiries, and outstanding balance.
- Utilized ClearDent and RecallMax for efficient patient management, scheduling, recalls, and treatment follow-ups.
- Managed daily front-desk operations, streamlining scheduling, patient check in/out, phone calls, and appointment coordination.
- Maintained accurate patient records and delivered professional, compassionate customer service while coordinating with dentists and clinic staff.
Dental Office Administrator
The Port Dental
11.2023 - 12.2024
- Utilized ClearDent software to manage patient information and streamline office workflows.
- Oversaw patient scheduling, records management, billing, and insurance claims to ensure seamless office operations.
- Coordinated daily office operations and supported dental staff.
- Coordinated daily office operations while supporting dental staff to maintain workflow efficiency.
- Delivered exceptional patient service, addressing inquiries and concerns to enhance patient satisfaction.
- Experienced with ClearDent Software
Education
Bishop McNally High School
Dental Office Administrator
ABM College
Skills
- Treatment planning
- Office organization
- Customer Service skills
- Works well under pressure
- Adaptability to Change
- Collaboration with Teams
- Teamwork
- Communication
LANGUAGES
English and Filipino
Timeline
Treatment Coordinator
Glenmore Family Dental Care
04.2025 - Current
Dental Office Administrator
The Port Dental
11.2023 - 12.2024
Bishop McNally High School
Dental Office Administrator
ABM College