Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianna Herran

Temecula

Summary

Experienced almost four years of providing excellent customer service. I have the ability to work effectively independently or collaboratively with others run an effective shift. I have been described by employers as a fast learner and ability to adapt very well to changes in a fast-paced environment.


Availability

Saturday & Sunday: Open availability every other weekend

Monday: Open availability after 6am

Tuesday: Open availability

Wednesday: 6am to 12pm

Thursday: 6am to 12pm

Friday: Open availability after 6am

Overview

5
5
years of professional experience

Work History

Phlebotomist

Southwest Healthcare
02.2025 - Current
  • Collected blood samples using venipuncture and capillary techniques ensuring patient comfort and safety
  • Enhanced patient experience through compassionate care and communication during blood draw procedures
  • Attention to detail and displaying compassion in contributing to effective patient care
  • Collaborate effectively with coworkers from different departments to contribute to patient care
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment

Server

BJ's Restaurant & Brewhouse
01.2023 - 02.2025
  • Provided exceptional customer service, ensuring a positive dining experience for all guests
  • Managed order accuracy and timely delivery in fast-paced environment
  • Cross-trained in multiple positions: host, busser, takeout, food runner, and server
  • Resolved guest complaints promptly, enhancing overall customer loyalty and retention
  • Worked with POS system to place orders and manage bills
  • Created warm relationships with regular customers
  • Handled cash transactions accurately with little to no register errors
  • Trained new team members

Crew Member

Raising Cane's
06.2021 - 06.2023


  • Maintained cleanliness and organization of workstations and dining areas throughout shifts
  • Collaborated with team members and demonstrate strong multitasking abilities to ensure effective service during peak hours
  • Worked front counter, drive-thru and kitchen
  • Promoted and cross-trained quickly and training new hire
  • Adapted quickly to changing tasks and priorities in a fast-paced environment
  • Followed safety and sanitation guidelines to uphold health standards in food handling
  • Opening and closing tasks
  • Operating POS system

Education

Associate of Arts - Communications

Mt. San Jacinto College
San Jacinto, CA
05-2025

High School Diploma -

Rancho Verde High School
Moreno Valley
05-2022

Skills

  • Cash handling
  • Customer service
  • POS system operation
  • Relationship building
  • Multitasking and organization
  • Adaptability and flexibility
  • Phone etiquette
  • Conflict resolution
  • Quality assurance
  • Calm demeanor
  • Training new hires and collaborating with other teammembers

Timeline

Phlebotomist

Southwest Healthcare
02.2025 - Current

Server

BJ's Restaurant & Brewhouse
01.2023 - 02.2025

Crew Member

Raising Cane's
06.2021 - 06.2023

Associate of Arts - Communications

Mt. San Jacinto College

High School Diploma -

Rancho Verde High School
Marianna Herran