Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianna D’Ambrosio

Bolton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Server

Hockey Valley Resort
02.2022 - Current


  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Served food and beverages promptly with focused attention to customer needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Server

Stacked Pancake and Breakfast House
08.2021 - 02.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Hairdresser Assistant

Salon 7 Hair Studio Inc.
06.2019 - 06.2020
  • Improved client satisfaction by providing exceptional service and maintaining a clean, organized salon environment.
  • Assisted hairdressers in efficiently completing appointments by preparing clients for services and maintaining supplies.
  • Enhanced stylist productivity with timely shampooing, conditioning, and blow-drying of clients'' hair.
  • Enhanced overall client experience by offering refreshments upon arrival at the salon before services commenced.
  • Provided excellent support during color treatments by mixing accurate formulations according to stylist instructions and monitoring processing times closely.

Receptionist

Coolmark Mechanical Ltd.
06.2020 - 08.2021
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Organized, maintained and updated information in computer databases.

Education

High School Diploma -

St. Michael Catholic Secondary School
Bolton, ON
06.2021

Skills

  • Table Setting Arrangements
  • Food Sales and Promotion
  • Wine Service
  • Special Dietary Requirements
  • Order Accuracy
  • Check Payment Processing
  • Food Preparation and Safety
  • Quality Control
  • Wine and Liquor Service
  • Identification Requirements
  • Guest Satisfaction
  • Operational Efficiency and Safety
  • Order Accuracy and Delivery
  • Billing and Payment Processing
  • Workflow Coordination

Timeline

Server

Hockey Valley Resort
02.2022 - Current

Server

Stacked Pancake and Breakfast House
08.2021 - 02.2022

Receptionist

Coolmark Mechanical Ltd.
06.2020 - 08.2021

Hairdresser Assistant

Salon 7 Hair Studio Inc.
06.2019 - 06.2020

High School Diploma -

St. Michael Catholic Secondary School

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Marianna D’Ambrosio