MARIAN JENIFFER CATALAN

Accounts Receivable

• Collaborating with sales team to resolve billing discrepancies, to improve customer relationships and increase client satisfaction.
• Decreasing uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
• Receiving and processing Credit Card, EFT/Wire, and CHQ payments accurately and efficiently.
• Increasing efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
• Implementing automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
• Providing exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Reducing outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.

Accounts Payable

• Reducing the number of overdue invoices for improved cash flow management.
• Monitoring aging reports for proactive collection efforts, reducing delinquent accounts receivable balances significantly over time.
• Maintaining up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.

Credit Applications

• Streamline credit approval process by conducting thorough analyses of new client applications, reducing financial risk exposure.
• Increase accuracy of credit decisions by diligently reviewing financial documents and verifying information.
• Reduce risk exposure by identifying potential red flags during the credit application process.
• Providing exceptional customer service throughout the entire application process, addressing inquiries promptly and professionally.

• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable. Input a high volume of daily invoices with consistent accuracy.
• Prepared billing statements and invoices for customer purchases and recorded transaction dates, prices, and fees to support accuracy.
• Reviewed figures, postings, and documents for correct entry, completeness, and accuracy.
• Monitored the status of accounts receivable and payable to facilitate prompt processing.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Carried out day-day-day duties accurately and efficiently.
• Processed incoming and outgoing invoices and payments. Monitored outstanding invoices and performed collections duties.
• Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor. Responded to inbound inquiries regarding accounts and payments.
• Processed payment via telephone and in person with a focus on accuracy and efficiency.
• Provided key clerical and administrative support to senior accounting staff.