Mariane Ribeiro
Toronto,ON
Summary
Dedicated and professional candidate seeking a position in the hospitality industry. With over 10 years of experience in communication, project coordination, and client relations, I bring strong organizational, customer service, and teamwork skills. Currently pursuing a Master’s degree in Toronto, I am eager to contribute to delivering excellent guest experiences.
Overview
3
3
years of professional experience
Work History
Communication Director & Coordinator
Exemplus Communication & Marketing
04.2024 - 09.2025
- Led teams and coordinated projects, ensuring high-quality delivery under deadlines.
- Managed client relationships and communication strategies with professionalism.
- Oversaw budgets, schedules, and KPIs with a focus on efficiency and service.
Account Manager and Social Media Manager Account
FSB Holding
06.2023 - 12.2023
- Served as primary contact for clients, building trust and providing tailored solutions.
- Handled fast-paced environments requiring multitasking and attention to detail.
- Worked collaboratively with cross-functional teams to deliver consistent results.
Content Coordinatior Content Coordinatior
Cafeína Communication
10.2022 - 03.2023
- Managed digital content calendar across platforms, ensuring alignment with brand strategy.
- Led cross-team collaboration for SEO, creative, and design projects.
- Provided analytics-driven insights to optimize engagement and user experience.
Education
MBA - Technology, Innovation, And Entrepreneurship
Internation Business University
Toronto06-2027
Bachelor of Science - Journalismo
IESB University
Brasilia, Brazil12-2012
Skills
- Customer service & guest relations
- Strong communication & interpersonal skills
- Team collaboration & leadership
- Problem-solving & adaptability
- Multitasking & time management
- Attention to detail & organization
- Cross-cultural communication
Languages
English
Full Professional
Portuguese
Native or Bilingual
Italian
Professional Working
Timeline
Communication Director & Coordinator
Exemplus Communication & Marketing
04.2024 - 09.2025
Account Manager and Social Media Manager Account
FSB Holding
06.2023 - 12.2023
Content Coordinatior Content Coordinatior
Cafeína Communication
10.2022 - 03.2023
MBA - Technology, Innovation, And Entrepreneurship
Internation Business University
Bachelor of Science - Journalismo
IESB University