Marianah Lyons

Ensured high levels of customer satisfaction by staying knowledgeable about products and working collaboratively with team members to provide excellent sales service.

• Delivered outstanding customer experiences by connecting with each customer through open-ended questions to assess their needs and recommend suitable products.
• Consistently achieved personal productivity goals in alignment with division standards, while contributing to overall store success.
• Developed a deep understanding of product offerings and emerging trends to meet customer needs and provide accurate, up-to-date advice.
• Helped maintain inclusive and positive work environment, fostering teamwork and cooperation among staff.
• Actively contributed to achieving sales targets and operational goals by delivering excellent service in a fast-paced retail environment.
• Leveraged technology to satisfy customers.

• Warmly greeted patients and supported administrative tasks, such as patient registration and data entry
• Protected patient confidentiality, handling sensitive information with care and professionalism
• Scheduled appointments efficiently and followed up with patients via emails and phone calls
• Assisted medical staff with organizing patient records and other clerical duties

• Processed payments with precision, demonstrating strong mathematical skills and attention to detail
• Resolved customer issues with professionalism, maintaining a high level of satisfaction
• Created a welcoming environment by greeting and assisting customers courteously
• Fostered a positive team dynamic through clear communication and collaboration
• Responded promptly to requests for assistance, spills and customer inquiries.

• Designed and led engaging camp activities to promote children's physical, social, and emotional development
• Ensured campers' safety by following and enforcing strict safety protocols
• Encouraged teamwork and inclusivity among campers, strengthening peer relationships
• Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.

• Acted as a primary point of contact between community members and organization leadership, fostering strong relationships and effective communication
• Organized and coordinated virtual events to support international outreach efforts, enhancing engagement and collaboration
• Facilitated discussions and feedback sessions to ensure diverse voices were heard and respected
• Strengthened community ties by addressing concerns and providing timely, thoughtful responses to queries and feedback
• Cultivated strong intercultural communication skills, preparing reports on community feedback and relaying them to senior staff for strategic planning
• Distributed monthly community newsletters to convey important news and events to local families and leaders.
• Participated in networking events within relevant industries as an ambassador of our organization''s mission statement.