Mariana Zavala
Galt
Summary
Proactive and adaptable professional with a versatile background in office administration and client services. Known for exceptional customer service and effective problem-solving skills, ready to enhance team performance and foster a welcoming environment.
Overview
6
6
years of professional experience
Work History
Office Assistant
Valley Oaks Elementary School
Galt, CA
03.2026 - Current
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Supported staff members with administrative tasks, improving productivity across various departments.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
House Cleaner
Rosalva's House Cleaning
Galt, CA
08.2020 - Current
- Collaborated with clients to customize cleaning plans based on specific needs and preferences.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Dietary Aide
Rancho Seco Center
Galt, CA
06.2025 - 08.2025
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with nutritionists to ensure meal plans met resident needs.
- Monitored food inventory levels, reporting shortages for timely restocking.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
Education
High School Diploma -
Estrellita High School
Galt, CA06-2025
Skills
- Customer service
- Positive attitude
- Time management
- Listening skills
- Problem-solving skills
Languages
English
Spanish
Timeline
Office Assistant
Valley Oaks Elementary School
03.2026 - Current
Dietary Aide
Rancho Seco Center
06.2025 - 08.2025
House Cleaner
Rosalva's House Cleaning
08.2020 - Current
High School Diploma -
Estrellita High School