Mariana Torres Bermudez
Lancaster
Summary
Motivated and reliable worker with experience in customer service, teamwork, and day‑to‑day operations. I communicate clearly in English and Spanish, stay organized, and learn new tasks quickly. I bring a positive attitude, strong work ethic, and flexibility, and I’m currently seeking a new opportunity where I can work hard and grow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Ark Academy Childcare Center
Lancaster
08.2025 - Current
- Greeted parents and children warmly upon arrival at the childcare center.
- Answered phone calls and addressed inquiries regarding enrollment and services.
- Managed appointment scheduling for tours and meetings with parents and staff.
- Maintained organized records of children's information and attendance logs.
- Assisted staff in preparing classrooms for daily activities and events.
- Collaborated with teachers to communicate daily updates to parents effectively.
- Ensured front desk area remained clean, welcoming, and well-stocked with supplies.
- Handled mail and deliveries, distributing items to appropriate staff members promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Preserved office security by following safety procedures and controlling access via reception desk.
- Managed company calendar and scheduled events.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
Party Assistant
A&K Party Rentals
Lancaster
06.2024 - 02.2025
- Assisted in setting up decorations for parties, including hanging banners and streamers.
- Assisted in setting up party equipment for various events and celebrations.
- Supported event staff during setup, execution, and breakdown phases of events.
- Collaborated with team members to execute seamless event operations.
- Ensured tables were stocked with necessary supplies such as cups, plates, napkins.
- Cleaned and inspected rental items to ensure quality standards were met.
- Cleaned up after each event, disposing of trash and packing away materials.
Education
High School Diploma -
Eastside High School
Lancaster, CA06-2025
Some College (No Degree) - Psychology
Antelope Valley College
Lancaster, CA06-2026
Skills
- Effective communication
- Time management
- Customer service
- Front desk coordination
- Team collaboration and independence
- Technology proficiency
- Bilingual in English and Spanish
Certification
- First- Aid Certificate
- Food Handler Certificate
- CPR Certificate
- Security Guard Card
Timeline
Front Desk Receptionist
Ark Academy Childcare Center
08.2025 - Current
Party Assistant
A&K Party Rentals
06.2024 - 02.2025
High School Diploma -
Eastside High School
Some College (No Degree) - Psychology
Antelope Valley College