Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariana Soares Beirao

Toronto,ON

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving. Reliable associate and cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customers positive experiences to drive loyalty and repeat business. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in communicating and problem-solving .

Overview

3
3
years of professional experience

Work History

Customer Service Cashier and Associate

Helder Costa
06.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Met customer service goals and exceeded customer expectations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Learned duties for various positions and provided backup at key times.

Education

Bachelor of Science -

University of Toronto
Toronto, ON
06.2025

High School Diploma -

Michael Power/St. Joseph High School
Toronto, ON
06.2020

Skills

  • Analytical and Critical Thinking
  • Networking
  • Computer Skills
  • Recordkeeping
  • Conflict Resolution
  • Excellent Communication
  • Flexible and Adaptable
  • Attention to Detail
  • Excellent Communication
  • Flexible and Adaptable
  • Attention to Detail
  • Customer service and engagement

Languages

English
Native or Bilingual
Portuguese
Full Professional

Timeline

Customer Service Cashier and Associate

Helder Costa
06.2021 - Current

Bachelor of Science -

University of Toronto

High School Diploma -

Michael Power/St. Joseph High School
Mariana Soares Beirao