Mariana Silveira
Vaughan,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Cleaner
Chegan Corp.
09.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Homesense
TJX Companies
01.2018 - 06.2018
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships.
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to learn quickly and adapt to new situations.
Owner, Operator, Pizza Maker
Il Mondo Pizza Inc.
01.2012 - 12.2017
- Evaluated suppliers to maintain cost controls and improve operations.
- Coached new workers on store policies, pizza making, and dough preparation.
- Fed raw materials into machines.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Monitored and maintained clean working areas and cooking surfaces.
- Provided on-the-job training to newly hired workers and team members.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Performed inspections and routine maintenance on equipment.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Conducted inspection of in-process or finished product.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
BCBG MAX AZRIA
BCBG Max Azria Group
01.2011 - 12.2011
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Gained strong leadership skills by managing projects from start to finish.
- Provided professional services and support in a dynamic work environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
No Degree - Architecture Studies
IEC
Montevideo, Uruguay1999
Skills
- Interpersonal Communication
- Data Entry
- Dependable and Responsible
- Decision-Making
- Attention to Detail
- Self-Motivated
- Multitasking Abilities
- Organization and Time Management
- Teamwork and Collaboration
- Excellent Communication
- Flexible and Adaptable
Availability
Monday to Friday 9:30am-2:30pm
Timeline
Cleaner
Chegan Corp.
09.2024 - Current
Homesense
TJX Companies
01.2018 - 06.2018
Owner, Operator, Pizza Maker
Il Mondo Pizza Inc.
01.2012 - 12.2017
BCBG MAX AZRIA
BCBG Max Azria Group
01.2011 - 12.2011
No Degree - Architecture Studies
IEC
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