Mariana Renteria
Jurupa Valley
Summary
Professional confidence coach and successful communicator. Proven track record in strategic planning and conflict management. Adept at leading multi-regional teams and driving a successful labor negotiation. I enhance organizational goals through effective staff development and cross-functional collaboration. I am committed to fostering staff, client or organizational member engagement and improving operational efficiency.
Overview
26
26
years of professional experience
Work History
Professional Communicator
Service Employees International locals
Multiple cities
05.2010 - 11.2025
- Developed staff capabilities through confidence coaching and communication training.
- Executed a successful contract negotiation in the cemetery industry.
- Drove member engagement projects from across diverse industries.
- Advanced through leadership roles from entry-level Organizer to Lead Negotiator and Area Coordinator, overseeing multi-regional teams.
- Demonstrated adaptability and self-motivation in achieving organizational objectives.
- Facilitated team leadership strategies that increased operational effectiveness.
- Committed to fostering a collaborative environment for continuous improvement.
Mortuary Office Supervisor
Rose Hills Memorial Park
Whittier
01.2000 - 09.2010
- Directed office operations, overseeing burial arrangements and coordination with U.S. and foreign embassies for shipment of human remains.
- Transitioned death certificate registration to statewide electronic processing, enhancing efficiency and accuracy.
- Demonstrated leadership by supervising staff and fostering strong customer relations.
- Served as a licensed insurance agent and certified notary public, ensuring compliance and accuracy in documentation.
Education
Associate of Arts - General Studies, Paralegal Certificate
Cerritos College
Norwalk01-2006
Skills
- Project management
- Customer relationship management
- Cross-functional collaboration
- Public speaking
- Confidence coaching
- Leadership development
- Conflict resolution
- Office management
- Problem solving
Languages
- English
- Spanish
Timeline
Professional Communicator
Service Employees International locals
05.2010 - 11.2025
Mortuary Office Supervisor
Rose Hills Memorial Park
01.2000 - 09.2010
Associate of Arts - General Studies, Paralegal Certificate
Cerritos College