Mariana Quezada

Got promoted to Scan Coordinator, about the same duties I held as a backup scan with just a bit more responsibilities since I was in charge of the whole department.

• Train and supervise staff on pricing and inventory procedures.
• Took over scheduling.
• Conduct regular audits to ensure accuracy of pricing and inventory data.
• Collaborate with various departments, including purchasing and merchandising, to ensure pricing and inventory processes are efficient and effective.
• Respond promptly to customer inquiries and concerns related to pricing discrepancies.
• Communicate with vendors regarding pricing and inventory discrepancies.
• Implement and maintain pricing and inventory controls to prevent loss and ensure accuracy.
• Maintain a positive and professional demeanor when interacting with customers and colleagues.
• Participate in store meetings and provide insights and suggestions for improvement.
• Conduct regular price checks and update signage as needed.
• Maintain a clean and organized work area.
• Perform other duties as assigned by management.
• Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
• Confirmed accurate price changes and prepared and printed daily price download for full visibility.
• Placed bi-weekly orders for department needs.

• Conducting daily, weekly, and monthly price changes, including changing shelf signs and tags, and promotional signs.
• Verifying weekly ad price changes and promotional price accuracy.
• Ensuring compliance with all company and governmental regulations regarding pricing.
• Maintaining pricing signage in all departments to ensure accuracy.
• Working quickly and accurately to support pricing integrity.
• Thriving in a fast-paced environment and adapting to changing business needs.
• Assisted departments/managers with price changes in their department.

• Maintained and stocked the bulk food area, ensuring products are properly packaged and presented.
• Scaling bulk items, filling bulk bins, and preparing, wrapping, and pricing bulk packages accurately.
• Maintained a clean and organized bulk area, including cleaning and sanitizing work surfaces, equipment, and the floor.
• Ensured all equipment, including scales, wrappers, and other tools, are in good working condition and safe to operate.
• Worked effectively with the Bulk Manager and other team members, and communicated clearly with customers and coworkers.
• Assisted customers with questions and sampling.

• Engaged, educated, and befriended customers to deliver amazing shopping experience.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Showed understanding of customer's personal style and preferences when offering product advice.
• focused on providing excellent customer service and ensured a positive shopping experience.
• Helped customers find items, answered questions, and suggested outfits or products.
• Worked in a fast-paced environment and handling multiple tasks simultaneously.
• Collaborated with other team members and worked closely with store management
• Rung up customers at cash register in an efficient and accurate manner.
• Signed up customers for the Forever 21 Credit Card using sales technique.
• Used problem solving skills and resolved customer complaints and returns.
• Greeted customers warmly and checked to see if they needed help locating an item.
• Communicated product information with confidence and educated consumers about company.
• Showed understanding of customer's personal style and preferences when offering product advice.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise.