Mariana Perdomo
Toronto
Summary
Personable and adaptable professional with a proven track record in delivering exceptional customer service and enhancing dining experiences. Strong knowledge of menu offerings and food handling protocols, complemented by effective multitasking and communication skills. Committed to fostering a positive dining atmosphere and ensuring high levels of guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Stock Clerk
Ambrosia All Natural Foods
08.2023 - Current
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.
Server
Pizzeria Dispersa
06.2020 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Flight Services - Operations And Cabin Management
Seneca College of Applied Arts And Technology
North York, Toronto10-2024
Aviation
Aeroccidente Flight School
Cali, Colombia04-2022
Skills
- Product organization
- Workplace cleanliness
- Pricing and shelf labeling
- Guest engagement
- Service prioritization
- Adaptable and flexible
- Safe food handling
- Friendly and personable
- Strong work ethic
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Certification
- SR20 Perspective+ Advanced Transition Training - 2022
Timeline
Stock Clerk
Ambrosia All Natural Foods
08.2023 - Current
Server
Pizzeria Dispersa
06.2020 - 12.2020
Flight Services - Operations And Cabin Management
Seneca College of Applied Arts And Technology
Aviation
Aeroccidente Flight School
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