Mariana Morales Rivera
Chula Vista
Summary
Professional educator with solid background in instructional leadership and curriculum development. Known for driving student success through innovative teaching strategies and focus on continuous improvement. Highly reliable team collaborator, adaptable to changing educational needs, work needs, and committed to fostering positive learning environment. Expertise in instructional design and classroom management as well expertise in diversity with results-oriented approach.
Overview
3
3
years of professional experience
Work History
Lead Instructor
Chula Vista Elementary School District
09.2024 - Current
- Developed positive relationships with students built on trust and respect, encouraging open communication and mutual support within the class community.
- Led after-school art clubs, offering students additional opportunities to explore their creative interests outside of traditional class time.
- Incorporated real-world examples into lessons, connecting abstract concepts to students'' everyday lives.
- Reviewed class and student records to identify improvement opportunities.
- Developed tailored instructional materials for diverse learners, improving overall classroom performance.
- Enhanced student comprehension by incorporating hands-on activities and group projects into lesson plans.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Fostered student curiosity and interest through creative hands-on activities.
- Strengthened parent-teacher relationships through regular communication regarding student progress, achievements, and areas for improvement.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
Food Server
Vi At La Jolla
11.2023 - 08.2024
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Collaborated with kitchen staff to ensure timely delivery of meals, enhancing guest experience.
- Maintained a clean and organized dining area, promoting a comfortable atmosphere for patrons.
- Supported catering services for private events, ensuring personalized attention to clients'' needs while adhering to budget constraints.
- Maintained knowledge of current industry trends through ongoing professional development opportunities such as attending conferences or participating in online forums.
- Skilled in efficiently taking orders and provided exceptional customer service .
- I constantly prioritized costumer satisfaction with strong attention to detail.
- Anticipated guest needs throughout the meal, such as refilling drinks, providing additional condiments, and addressing concerns properly.
Front of House Employee
Chick-fil-A
09.2022 - 09.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed by reducing customer wait times.
- Quickly operated customer windows and sales registers.
- Trained newly hired employees on routine tasks and customer service.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
Ice Cream Server
Tocumbo Ice Cream
11.2021 - 09.2022
- Processed sales transactions for cash, debit, and credit purchases.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
- Notified supervisor and peers of low product inventory and customer complaints.
- Increased sales by suggesting popular flavor combinations and upselling toppings.
- Handled cash transactions with accuracy, building trust with management and customers.
- Kept freezer and storage areas organized, optimizing workflow and reducing preparation time.
- Trained new staff on ice cream preparation and customer service protocols, improving team efficiency.
Education
High School Diploma -
Olympian High School
Chula Vista, CASkills
- Mentoring abilities
- Relationship building
- Student engagement
- Lesson planning
- Adaptive learning
- Collaborative approach
- Learning management systems
- Feedback provision
- Character building
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Lead Instructor
Chula Vista Elementary School District
09.2024 - Current
Food Server
Vi At La Jolla
11.2023 - 08.2024
Front of House Employee
Chick-fil-A
09.2022 - 09.2023
Ice Cream Server
Tocumbo Ice Cream
11.2021 - 09.2022
High School Diploma -
Olympian High School
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