Mariana Morales
Huntington Park
Summary
Dynamic professional with extensive experience in floor management , excelling in employee coaching and fostering teamwork. Proven track record in enhancing client interactions and ensuring compliance with health standards. Adept at training staff and delivering exceptional customer service, driving positive outcomes in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Special Adult Floor Manager
The Learning Light Foundation
06.2024 - 09.2025
- Supervised daily operations to ensure compliance with health and safety standards.
- Trained staff on effective techniques to enhance client interactions.
- Collaborated with team members to create a positive and productive work environment.
- Offered hands-on assistance to clients, assessing in there needs during program hours
Caregiver
Helping Hands Resources
10.2018 - 06.2024
- Supervised daily operations to ensure a positive learning environment.
- Developed and implemented staff training programs to enhance team performance.
- Coordinated schedules and activities for educational workshops and events.
- Monitored inventory levels and managed supply chain logistics efficiently.
Cashier
99 Cents Only
02.2013 - 09.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and resolved discrepancies promptly
- Provided excellent customer service, addressing inquiries and resolving issues effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
No Degree -
Fremont Adult High School
Los Angeles, CA06-2010
Skills
- Floor management
- conventional
- Social
- Customer service
- Employee coaching and mentoring
- Team leadership
- Hiring and training
- Positive attitude
- Teamwork
Timeline
Special Adult Floor Manager
The Learning Light Foundation
06.2024 - 09.2025
Caregiver
Helping Hands Resources
10.2018 - 06.2024
Cashier
99 Cents Only
02.2013 - 09.2018
No Degree -
Fremont Adult High School