Mariana Mkrtichian
Glendale
Summary
professional with a proven track record in enhancing client satisfaction and increasing sales revenue at Hollister.Co. Excels in time management and problem-solving, demonstrating respectful and compassionate interactions across roles. Achieved efficiency in multi-tasking and customer service, leveraging strong elderly care skills and sales techniques to exceed expectations.
Overview
3
3
years of professional experience
Work History
Care Giver
IHSS
07.2023 - 06.2024
- Assisted client with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Food Delivery Driver
Uber Eats
03.2021 - 12.2023
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Sales Representative
Hollister.Co
01.2021 - 12.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Food Delivery Driver
Instacart
03.2021 - 01.2022
Education
Diploma -
Herbert Hoover High School
Glendale, CA06.2020
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
Timeline
Care Giver
IHSS
07.2023 - 06.2024
Food Delivery Driver
Uber Eats
03.2021 - 12.2023
Food Delivery Driver
Instacart
03.2021 - 01.2022
Sales Representative
Hollister.Co
01.2021 - 12.2022
Diploma -
Herbert Hoover High School
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