Mariana Mercado
San Diego
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
10.2021 - 09.2024
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
Sales Associate
Journeys Shoe Store
05.2021 - 11.2021
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Front of House Employee
Fire Birds
05.2020 - 05.2021
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
- Bussed tables between courses, loading and unloading trays to expedite service.
- Memorized menu and offered discerning recommendations, took orders and delivered food according to instruction.
Education
Some College (No Degree) - Studio Arts
University of California - San Diego
La Jolla, CAHigh School Diploma -
Hoover High School
San Diego, CA06.2021
Skills
- Bilingual: Advanced in Spanish and English
- Proficient in coding, Python and Rstudio
Timeline
Barista
Starbucks
10.2021 - 09.2024
Sales Associate
Journeys Shoe Store
05.2021 - 11.2021
Front of House Employee
Fire Birds
05.2020 - 05.2021
High School Diploma -
Hoover High School
Some College (No Degree) - Studio Arts
University of California - San Diego