Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariana Medeiros

Calgary,AB

Summary

Experience in sales and customer service positions

· Strong ability to communicate and work effectively as part of a team

· Passionate about providing excellence in customer experience

Overview

6
6
years of professional experience

Work History

Sales Associate

Equipagua
02.2019 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Clerk

Equipagua
12.2017 - 01.2019
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept front check out area clean and organized for efficient service.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.

Warehouse Assistant

Americanas Group
01.2017 - 11.2017
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.


Education

Diploma - Business Administration

Bow Valley College
Calgary, AB
06.2025

Skills

  • Promotional Support
  • Customer Support
  • Sales Development
  • Product Sales
  • English Skills
  • Word
  • Excel

Languages

English
Full Professional

Timeline

Sales Associate

Equipagua
02.2019 - 06.2023

Sales Clerk

Equipagua
12.2017 - 01.2019

Warehouse Assistant

Americanas Group
01.2017 - 11.2017

Diploma - Business Administration

Bow Valley College

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Mariana Medeiros