Mariana Medeiros
Calgary,AB
Summary
Experience in sales and customer service positions
· Strong ability to communicate and work effectively as part of a team
· Passionate about providing excellence in customer experience
Overview
6
6
years of professional experience
Work History
Sales Associate
Equipagua
02.2019 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Clerk
Equipagua
12.2017 - 01.2019
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
- Processed payments and returns with accuracy and efficiency.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
Warehouse Assistant
Americanas Group
01.2017 - 11.2017
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Education
Diploma - Business Administration
Bow Valley College
Calgary, AB06.2025
Skills
- Promotional Support
- Customer Support
- Sales Development
- Product Sales
- English Skills
- Word
- Excel
Languages
English
Full Professional
Timeline
Sales Associate
Equipagua
02.2019 - 06.2023
Sales Clerk
Equipagua
12.2017 - 01.2019
Warehouse Assistant
Americanas Group
01.2017 - 11.2017
Diploma - Business Administration
Bow Valley College