Mariana Komar
Etobicoke,Ontario
Summary
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
1
1
year of professional experience
Work History
Receptionist
Lisova Pisnya Hotel
Truskavets, Ukraine
05.2021 - 02.2022
- Confirmed appointments and communicated with clients.
- Managed multiple tasks.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
Education
MA - Foreign Languages
Ivan Franko State Pedagogical University
Drohobych, Lviv Region, Ukraine 06.2013
Skills
- Visitor and Customer Relations
- Greeting and Seating Clients
- Call Answering and Routing
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Reminder Calls
- Appointment Confirmation
- Patient Appointment Management
- Correspondence and Office Documents
- Call Transfers
- Telephone Answering
- Entering Patient Data
- Word Processing
- Articulate Communication
Languages
Ukrainian
Native or Bilingual
English
Professional Working
Timeline
Receptionist
Lisova Pisnya Hotel
05.2021 - 02.2022
MA - Foreign Languages
Ivan Franko State Pedagogical University
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