Mariana Hermez

- Engaged with clients and families to evaluate requirements and source appropriate resources for children facing developmental challenges, including autism and cerebral palsy

- Coordinated scheduling of meetings with planning team to identify needs and create customized plans

- Facilitated comprehensive discussions among planning team regarding all available support sources

- Facilitated coordination of services and assistance for children and families as primary point of contact

- Conducted annual in-person meetings with clients to collaboratively develop individualized program plans (IPP)

- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

- Managed front desk operations, ensuring efficient guest check-in and check-out processes.

- Assisted in training new front desk staff on procedures and customer service best practices.

- Scheduled appointments in computer system.

- Managed appointment scheduling, ensuring optimal use of resources and minimizing conflicts.

- Answered customer telephone calls promptly and appropriately handled needs.

- Collected room deposits, fees, and payments.

- Self-motivated, with a strong sense of personal responsibility.

- Worked well in a team setting, providing support and guidance.

- Worked with special education

- Supervised students during lunchtime, field trips, assemblies, and other activities.

- Demonstrated strong organizational and time management skills while managing multiple projects.

- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.