Mariana Beltran
Downey
Summary
Dynamic Head Hostess at The Chicken Koop with a proven track record in optimizing guest flow and enhancing dining experiences. Expert in reservation coordination and exceptional communication, I trained staff to uphold service excellence, fostering a welcoming atmosphere that elevated guest relations and ensured compliance with health regulations.
Offering excellent interpersonal skills and genuine passion for customer service, eager to learn and grow within hospitality industry. Brings ability to quickly absorb new information and adapt to different situations, ensuring seamless operations and outstanding guest experiences. Ready to use and develop communication and organizational skills as a team member at Garage.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Hostess
The Chicken Koop
01.2023 - Current
- Managed reservations and seating arrangements to optimize guest flow and enhance dining experience.
- Trained and mentored new host staff on customer service protocols and operational procedures.
- Oversaw daily front-of-house operations, ensuring adherence to health and safety regulations.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Education
High School Diploma -
Downey High School
Downey, CA05-2025
Skills
- Guest service
- Reservation coordination
- Exceptional communication
- Food station setup
- Guest relations management
- Greeting and seating
- Dining room management
- Table assignment
Certification
- Certified In Adobe Photoshop Program
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Head Hostess
The Chicken Koop
01.2023 - Current
High School Diploma -
Downey High School
Similar Profiles
Veronica EspinozaVeronica Espinoza
Server at Chicken KoopServer at Chicken Koop
Tayyibenur DoğanerTayyibenur Doğaner
Muhasebe Elemanı at S.S. İSTANBUL AYAKKABILAR KARMA SANAYİ SİTESİ YAPI KOOP.Muhasebe Elemanı at S.S. İSTANBUL AYAKKABILAR KARMA SANAYİ SİTESİ YAPI KOOP.
Elijah CaliendoElijah Caliendo
Direct Service Professional at Gayle Koop Foster CareDirect Service Professional at Gayle Koop Foster Care
Michael De La RochaMichael De La Rocha
Realtor at Century 21Realtor at Century 21
Enrique Flores CurielEnrique Flores Curiel
Administrative Coordinator at On Demand Contractors IncAdministrative Coordinator at On Demand Contractors Inc