Seeking employment in the education sector within District 19, Revelstoke, BC. Committed to lifelong learning and passionate about fostering educational connections. Aiming to leverage skills to contribute positively to the local community.
Overview
28
28
years of professional experience
Work History
Case Manager
Catholic Social Services
Edmonton, AB
09.1998 - 04.2026
Delivered individualized service plans tailored to client goals and specific circumstances.
Managed diverse caseloads, delivering targeted case management services that aligned with individual client needs.
Facilitated communication between clients and service providers to improve service delivery outcomes.
Collaborated with interdisciplinary teams to ensure comprehensive care for clients.
Conducted individualized counseling sessions with families, focusing on effective communication and problem-solving skills.
Documented case notes accurately, ensuring compliance with organizational standards and enhancing case continuity.
Advocated for client rights during court hearings and appeal processes.
ESL Teacher and Examiner
Wall Street English
Rome, Italy
07.2017 - 12.2019
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Facilitated engaging classroom discussions that enhanced student participation and comprehension.
Implemented classroom management strategies to maintain a positive learning environment.
Engaged students through lectures and discussions, fostering increased classroom interaction and promoting an inclusive learning environment.
Integrated technology into lessons, resulting in increased student engagement and improved learning outcomes.
Organized educational activities that promoted teamwork and social skills among students.
Built and strengthened positive relationships with students, parents, and teaching staff.
Education
Cambridge English CELTA certification -
International House
Vancouver, BC
01-2016
Foundational Certificate - Teaching
UBCO
Kelowna
01-2015
Master’s Degree - Classics
Trinity College
Dublin
01-2012
BA - Classics and Italian Studies
University of Alberta
Edmonton, AB
01-2009
Diploma - Social Work
MacEwan University
Edmonton, AB
01-1998
Skills
Case management techniques
Client advocacy
Crisis intervention
Client support strategies
Conflict resolution
Time management
People management
Team building
Effective communication
Active listening
Trust building
Empathy
Adaptability and flexibility
Critical thinking
Client satisfaction
Work ethic
Volunteer Experience
Kelowna Women’s Shelter, Public Education on accessing resources for victims of domestic abuse.
City of Kelowna TALK Program, Teaching reading and writing skills to new Canadians.