MARIAN HOUSEL-WATT
Meadow Vista
Summary
Dynamic professional with extensive experience as a Residential Care Home Owner and Therapist at Millhouse Children's Services. Proven track record in relationship building and operations management, enhancing client satisfaction through personalized service and efficient processes. Skilled in project management and communication, consistently delivering exceptional results and fostering trust with clients.
Professional with expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Residential Care Home Owner/Administrator
Self-employed
07.2009 - 04.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained excellent relations with the state worker.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Therapist
Millhouse Children's Services
03.2006 - 02.2009
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Provided individual and group therapy sessions to patients suffering from mental health issues.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Progress reports were always completed in advance of the due dates.
- Caseworkers frequently expressed satisfaction with the improvement in their clients functioning.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Maintained and updated patient records, changes in service plans and treatment reports.
Teacher, Interpersonal Communication
University of Wyoming
09.1977 - 06.1978
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Creatively taught students using real life examples encouraging them to apply materials to their own lives.
Education
Master of Arts - Social Work
University of Wyoming
Laramie, WY01-2006
Master of Science - Communication
University of Wyoming
Laramie, WY01-1978
Bachelor of Science - Psychology
Arizona State University
Tempe, AZ06-1977
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
Certification
Certified Adminstrator for RCFE
Certified RCFEAdministrator
Certification required a minimum of forty hours continuing education within a two year period. I attended more classes beyond the required classes not only to maintain my certification but to enhance my knowledge of all areas of care for the elderly.
Timeline
Residential Care Home Owner/Administrator
Self-employed
07.2009 - 04.2016
Therapist
Millhouse Children's Services
03.2006 - 02.2009
Teacher, Interpersonal Communication
University of Wyoming
09.1977 - 06.1978
Master of Arts - Social Work
University of Wyoming
Master of Science - Communication
University of Wyoming
Bachelor of Science - Psychology
Arizona State University
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