Marian Clarino
Toronto,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
COVID-19 Screener
Mackenzie Richmond HillUniversal Care Home Health
08.2022 - 03.2023
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Provided compassionate care for anxious patients by offering clear communication about the testing procedure and expectations for results delivery.
- Supported operations management by maintaining an organized inventory of necessary supplies and PPE for optimal safety standards during screenings.
Crew Team Member
Tim Hortons
03.2020 - 07.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
Education
Flight Services Operations & Cabin Crew Management
Seneca Polytechnic Newnham Campus
1750 Finch Ave E, North York, ON M2J 2X509.2025
High School Diploma -
William Lyon Mackenzie Collegiate Institute
Toronto, ON06.2022
Skills
- Strong Commnication
- Solid Core Knowledge and technical skills
- An understanding of sector needs, including business management, analytics, and technology
- See the industry as way of life and value lifelong learning
- Present a professional and polished image that is unique to the individual
- Demonstrate the ability to work effectively as part of a team and take initiative to achieve results and enhance the in-flight experience
- Foster professional working relationships by demonstrating respect to others, taking ownership of performance shortfalls and actively looking to improve the team’s performance
awards
Certificate of Academic Excellence 2018-2019
Certificate of Academic Excellence 2019-2020
Certificate of Achievement In English as Their Second Language 2019- 2020
Reference
Tim Hortons
5695 Yonge St, North York, ON M2N 3T9
(416) 218-9039
Mackenzie Richmond Hill Hospital | Universal Care
10 Trench St, Richmond Hill, ON L4C 4Z3
(905) 883-1212
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
COVID-19 Screener
Mackenzie Richmond HillUniversal Care Home Health
08.2022 - 03.2023
Crew Team Member
Tim Hortons
03.2020 - 07.2022
Flight Services Operations & Cabin Crew Management
Seneca Polytechnic Newnham Campus
High School Diploma -
William Lyon Mackenzie Collegiate Institute
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