MARIAN AKUFFO
Sudbury,Ontario
Summary
Dynamic and results-oriented professional with extensive experience in Project Management,Events Management and Executive Support, notably at Mobile Telecommunication Network in Ghana (MTN GH). I possess exceptional project management skills, including meticulous planning, effective execution, and successful delivery of projects within budget, and on schedule. Proven track record in enhancing operational efficiency and executing successful events. Proficient in MS Office Suite, with a knack for surpassing stakeholder expectations.
Overview
23
23
years of professional experience
Work History
Executive Assistant-Chief Capital Projects Officer
MTN GH
ACCRA,GHANA
05.2022 - 12.2024
- Executive Support: Managed the CCPO's calendar and diary, scheduled and coordinated meetings, and arranged travel and accommodation, ensuring seamless executive operations.
- Administrative Excellence: Provided comprehensive administrative support to the CCPO, departmental heads, and the entire CPG team, including handling inquiries, managing leave schedules, and coordinating office projects.
- Project Management & Coordination: Coordinated ad-hoc office projects, tracked IOUs and petty cash, prepared departmental expenses, and successfully coordinated ongoing projects.
- Employee & Stakeholder Engagement: Organized and coordinated divisional incentives, facilitated CPG divisional sessions, planned staff engagements, and provided professional feedback to internal and external customers.
- Recruitment & Onboarding: Supported CPG recruitments through HR liaison and provided thorough office orientation for new employees.
Executive Assistant to Deputy Managing Director
National Investment Bank, Ghana
Accra,Ghana
07.2019 - 12.2021
- Executive Support: Carried out extensive diary management, including organization of meetings and events, and managed the Business/Official Diary of the DMD.
- Meeting Coordination: Co-ordinated and scheduled executive meetings and issued notices and agendas.
- Stakeholder Liaison: Acted as the point of contact between the DMD and other stakeholders (employees, clients)
- Communication Management: Responsible for all correspondence from the Office of the DMD and liaised with all direct reports of DMD to submit their weekly reports.
- Office Administration:Maintained all filing systems for the DMD and supervised all staff in the DMD's office to ensure smooth and professional operations.
Retail Banking Officer
National Investment Bank
Accra,Ghana
03.2018 - 06.2019
- Opened new bank accounts for individuals and companies
- Carried out teller operations
- Answered incoming customer service enquiries
- Cross-sold and up-sold the Bank's products and services
- Assisted with back office and central account operations
Events Planner and Cordinator
Polished Events
Accra,Ghana
02.2014 - 11.2017
- Event Planning: Planned and executed a wide range of events, from small meetings to large conferences.
- Logistics Management: Managed all aspects of event logistics, including budgeting, vendor selection, venue negotiation, and guest management.
- Creative Event Design: Developed and implemented creative event concepts.
- On-site Execution & Client Satisfaction: Oversaw on-site event execution, ensured client satisfaction, and resolved any issues that arose during events.
- Logistics Facilitation: Facilitated all event logistics, including contract negotiations, venue preparation, and guest management.
Customer Service Executive
GCB Bank
Accra, Ghana
09.2012 - 08.2013
- Handled customer queries face to face, over the phone or via correspondence
- Verified customer data to detect and identify financial fraud
- Made outgoing sales calls to encourage existing customers to update account details
- Issued ATM cards
Administrative Manager
Atlas Car Rental and Tours
Accra,Ghana
01.2002 - 05.2006
- Managed the day to day running of the office
- Maintained an organized and efficient work environment
- Assist customers with reservations, including booking, modifications, and cancellations.
- Provide information on rental rates, vehicle availability, and company policies.
- Coordinate vehicle pick-up and drop-off times and locations.
Education
Diploma - Project Management Diploma
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON02-2025
Bachelor of Science - Human Resources Management
Central University
Accra,Ghana01-2012
Skills
- Project Management
- Event Planning and Coordination
- Attention to Detail
- Executive Support
- Team Management
- MS Office Suite Proficiency
Timeline
Executive Assistant-Chief Capital Projects Officer
MTN GH
05.2022 - 12.2024
Executive Assistant to Deputy Managing Director
National Investment Bank, Ghana
07.2019 - 12.2021
Retail Banking Officer
National Investment Bank
03.2018 - 06.2019
Events Planner and Cordinator
Polished Events
02.2014 - 11.2017
Customer Service Executive
GCB Bank
09.2012 - 08.2013
Administrative Manager
Atlas Car Rental and Tours
01.2002 - 05.2006
Diploma - Project Management Diploma
Cambrian College of Applied Arts And Technology
Bachelor of Science - Human Resources Management
Central University
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