Results-driven Administrative Assistant with a proven track record in managing daily office operations, coordinating meetings, improving work flow and providing top-tier administrative support. Seeking to apply exceptional multitasking abilities and attention to detail in a professional setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate (seasonal)
Urban Planet
09.2024 - 12.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Administrative Assistant
Local Education Authority
08.2020 - 06.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Sales Associate Supervisor
Marie’s Fashion Home and Essentials
05.2018 - 02.2019
Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
Mentored junior sales associates to improve their selling techniques, resulting in higher individual performance.
Increased sales revenue by developing and implementing effective sales strategies for the team.