Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariama Hydara

Scarborough,ON

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable receptionist offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Cashier

Winners & HomeSense
05.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Housekeeping Room Attendant

Tamala Resort
Banjul, Gambia
08.2021 - 07.2022
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined reservations process for improved accuracy and guest experience.
  • Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.

Front Desk Receptionist

Qcell
10.2020 - 07.2021
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

High School Diploma -

Ndows Senior School
Gambia
09.2020

Skills

  • Drawer Management
  • Guest Services
  • Payment Collection
  • Merchandise Restocking
  • Cash Handling
  • Refund Handling

Languages

English
Full Professional
Arabic
Elementary
Soninke, wollof and fulani
Native or Bilingual

Timeline

Cashier

Winners & HomeSense
05.2023 - 10.2023

Housekeeping Room Attendant

Tamala Resort
08.2021 - 07.2022

Front Desk Receptionist

Qcell
10.2020 - 07.2021

High School Diploma -

Ndows Senior School

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Mariama Hydara