Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mariam Syed

Mariam Syed

Toronto,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Looking for a fast paced environment where I can utilize my Sales skills of negotiation and project management to make an impact.

Overview

6
6
years of professional experience

Work History

Talent Partner/Talent Acquisition

Patsnap
03.2022 - Current
  • Fast paced recruitment across EMEA, and North America.
  • Managed high volumes of opportunities, quickly identified challenges to successfully place candidates under 20 days.
  • Subject Matter Expert for commercial Sales roles, Legal, Finance and Leadership.
  • Trained new hiring managers on processes, history of team and provided solutions to complex hiring challenges.
  • Improved Company Glassdoor rating by 13% by driving innovative strategies for improving candidate experiences.
  • Developed reports outlining success of hires, market trends on compensation, expectations for switch to in-office environment and employee success
  • Negotiated Statement of Work and compensation for all internal employees and led initiative for internal career advancements/promotions.
  • Developed Recruitment Playbook for improving candidate interview screening and assessment strategies.

Account Executive

TouchBistro POS
04.2021 - 03.2022
  • Full Sales Cycle Growth Account Executive for North America.
  • Managed customer relationships from initial cold call, product demo, negotiation and onboarding.
  • Maintained contact with customers post onboarding to prevent retention and identify new business opportunities.
  • 2021 target achievement 110% - $792,000 ARR
  • Presented key decision-makers with new and updated account strategies.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Followed mix of Sandler, Challenger and Mirroring sales techniques to drive urgency and maintain control throughout sales process
  • Constantly strived to reinvent and deploy new strategies to combat market changes and challenges.
  • Maximized revenue by servicing accounts and proposing new products and services to established customers.

Team Lead/Account Executive

Ritual.Co
05.2020 - 03.2021
  • Worked directly with the VP of sales to build sales playbook and script for new and existing sales team members
  • Coached team members on ways to identify key decision makers and how to get ahead of challenges throughout sales process.
  • Managed end to end SaaS sales cycle from lead generation, to closing, training and on boarding of clients
  • Led team of 4 Account Executives while carrying my own individual targets
  • Consistently exceeded KPIs and on Salesforce leaderboard month after month since joining
  • North American wide territory, selling to east coast and west coast
  • Daily outbound call volume of 100-150 calls
  • Managed leads and sales process using Salesforce and highly proficient in creating pages and data reports.

Account Lead/Senior Recruiter

Experis, ManPower Group
03.2019 - 05.2020
  • Focused on locating well-qualified candidates within Banking, Telecom, IT and Insurance
  • Responsible for end to end sales and recruitment cycle from managing relationships with MSP/VMS owners, hiring managers and for negotiating contracts, RFPs and growing business through successfully increasing hire rate
  • Led daily stand up meetings, managing team of 3 recruiters to outline objectives and project mapping
  • Presented employers with up to 32 candidates each month.
  • Identified and developed Client business relationships, leveraging all Recruitment platforms (LinkedIn Recruiter, Sales Navigator, Indeed, Monster, and Bullhorn CRM)
  • Provided diverse, high-quality consulting solutions for broad range of mission-critical IT and financial projects, including cloud/infrastructure, Salesforce, SaaS, DevOPs, ITSM, quantitative finance, UI/UX, and agile application development
  • Bullhorn CRM expert, led trainings for new hires on how to effectively use the software and leverage existing customer and candidate data

Senior Associate Account Manager

EnableIT Inc
04.2017 - 03.2019
  • Reported directly to the Vice President, Strategic Accounts
  • Full 360 recruitment sales from bringing on new clients and recruiting on their business to fulfill needs and demands of our clients
  • Acted as a Point of Contact (POC) for all Toronto clients to identify opportunities for cross-selling and up-selling
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Managed the Toronto team, assigning daily requirements, holding one on ones to go over goals and weekly/monthly KPIs
  • Traveled to New York head office on a quarterly basis to review team KPIs, new training modules and to meet with existing clients in US to expand Toronto Business
  • Managed vendor partner relationships to identify growth business opportunities.
  • Expert in Avarture Applicant Tracking System.

Education

Honours BA - Political Science and History

University of Toronto
2017

Skills

  • Gong
  • Salesforce
  • Linkedin Recruiter
  • Linkedin Sales Navigator
  • Zoominfo
  • Vendor Acquisition
  • Sales Methodology training: Challenger and Sandler
  • Talent Acquisition
  • Sales Talent Acquisition
  • Talent Acquisition Strategies
  • Global Talent Acquisition
  • Strategic Selling

Timeline

Talent Partner/Talent Acquisition

Patsnap
03.2022 - Current

Account Executive

TouchBistro POS
04.2021 - 03.2022

Team Lead/Account Executive

Ritual.Co
05.2020 - 03.2021

Account Lead/Senior Recruiter

Experis, ManPower Group
03.2019 - 05.2020

Senior Associate Account Manager

EnableIT Inc
04.2017 - 03.2019

Honours BA - Political Science and History

University of Toronto
Mariam Syed