Mariam Syed
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Looking for a fast paced environment where I can utilize my Sales skills of negotiation and project management to make an impact.
Overview
6
6
years of professional experience
Work History
Talent Partner/Talent Acquisition
Patsnap
Toronto, On
03.2022 - Current
- Fast paced recruitment across EMEA, and North America.
- Managed high volumes of opportunities, quickly identified challenges to successfully place candidates under 20 days.
- Subject Matter Expert for commercial Sales roles, Legal, Finance and Leadership.
- Trained new hiring managers on processes, history of team and provided solutions to complex hiring challenges.
- Improved Company Glassdoor rating by 13% by driving innovative strategies for improving candidate experiences.
- Developed reports outlining success of hires, market trends on compensation, expectations for switch to in-office environment and employee success
- Negotiated Statement of Work and compensation for all internal employees and led initiative for internal career advancements/promotions.
- Developed Recruitment Playbook for improving candidate interview screening and assessment strategies.
Account Executive
TouchBistro POS
Toronto, On
04.2021 - 03.2022
- Full Sales Cycle Growth Account Executive for North America.
- Managed customer relationships from initial cold call, product demo, negotiation and onboarding.
- Maintained contact with customers post onboarding to prevent retention and identify new business opportunities.
- 2021 target achievement 110% - $792,000 ARR
- Presented key decision-makers with new and updated account strategies.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Followed mix of Sandler, Challenger and Mirroring sales techniques to drive urgency and maintain control throughout sales process
- Constantly strived to reinvent and deploy new strategies to combat market changes and challenges.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
Team Lead/Account Executive
Ritual.Co
Toronto, On
05.2020 - 03.2021
- Worked directly with the VP of sales to build sales playbook and script for new and existing sales team members
- Coached team members on ways to identify key decision makers and how to get ahead of challenges throughout sales process.
- Managed end to end SaaS sales cycle from lead generation, to closing, training and on boarding of clients
- Led team of 4 Account Executives while carrying my own individual targets
- Consistently exceeded KPIs and on Salesforce leaderboard month after month since joining
- North American wide territory, selling to east coast and west coast
- Daily outbound call volume of 100-150 calls
- Managed leads and sales process using Salesforce and highly proficient in creating pages and data reports.
Account Lead/Senior Recruiter
Experis, ManPower Group
Toronto, On
03.2019 - 05.2020
- Focused on locating well-qualified candidates within Banking, Telecom, IT and Insurance
- Responsible for end to end sales and recruitment cycle from managing relationships with MSP/VMS owners, hiring managers and for negotiating contracts, RFPs and growing business through successfully increasing hire rate
- Led daily stand up meetings, managing team of 3 recruiters to outline objectives and project mapping
- Presented employers with up to 32 candidates each month.
- Identified and developed Client business relationships, leveraging all Recruitment platforms (LinkedIn Recruiter, Sales Navigator, Indeed, Monster, and Bullhorn CRM)
- Provided diverse, high-quality consulting solutions for broad range of mission-critical IT and financial projects, including cloud/infrastructure, Salesforce, SaaS, DevOPs, ITSM, quantitative finance, UI/UX, and agile application development
- Bullhorn CRM expert, led trainings for new hires on how to effectively use the software and leverage existing customer and candidate data
Senior Associate Account Manager
EnableIT Inc
North America
04.2017 - 03.2019
- Reported directly to the Vice President, Strategic Accounts
- Full 360 recruitment sales from bringing on new clients and recruiting on their business to fulfill needs and demands of our clients
- Acted as a Point of Contact (POC) for all Toronto clients to identify opportunities for cross-selling and up-selling
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritization and great work ethic.
- Managed the Toronto team, assigning daily requirements, holding one on ones to go over goals and weekly/monthly KPIs
- Traveled to New York head office on a quarterly basis to review team KPIs, new training modules and to meet with existing clients in US to expand Toronto Business
- Managed vendor partner relationships to identify growth business opportunities.
- Expert in Avarture Applicant Tracking System.
Education
Honours BA - Political Science and History
University of Toronto
2017
Skills
- Gong
- Salesforce
- Linkedin Recruiter
- Linkedin Sales Navigator
- Zoominfo
- Vendor Acquisition
- Sales Methodology training: Challenger and Sandler
- Talent Acquisition
- Sales Talent Acquisition
- Talent Acquisition Strategies
- Global Talent Acquisition
- Strategic Selling
Timeline
Talent Partner/Talent Acquisition
Patsnap
03.2022 - Current
Account Executive
TouchBistro POS
04.2021 - 03.2022
Team Lead/Account Executive
Ritual.Co
05.2020 - 03.2021
Account Lead/Senior Recruiter
Experis, ManPower Group
03.2019 - 05.2020
Senior Associate Account Manager
EnableIT Inc
04.2017 - 03.2019
Honours BA - Political Science and History
University of Toronto