Mariam Shafik
Maywood
Summary
Dynamic individual with hands-on experience in many areas and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Student Assistant
California State University Bakersfield
08.2021 - Current
- Process cash and check payments at window
- Assist with processing financial aid applications and awards
- Respond to student inquiries regarding financial aid and billing
- Verifies and maintains accurate student account information
- Assist with managing and reconciling student account transactions
- Provide customer service to students, families, and staff
- Perform data entry and maintain financial aid and student billing systems
- Support the financial aid disbursement process
- Collaborate with other departments to resolve student account issues
- Participate in financial aid and billing training and professional development opportunities
- Perform other related duties as assigned
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Research Assistant on Rough Skinned Newts
California State University, Bakersfield
06.2021 - Current
- Conduct field studies to collect data on rough-skinned newts
- Help to design and implement study protocols for rough-skinned newts
- Perform laboratory tasks, such as preparing samples for analysis and running experiments
- Analyze data and contribute to the preparation of research reports.
- Provide support for the collection and analysis of tissue samples.
- Collaborate with other researchers and institutions to share information and results.
- Assist with the preparation of grant proposals and presentations.
- Perform other related duties as assigned.
- Analyzed results using analytical software and created reports.
- Participated in lab meetings and project presentations.
- Collaborated with researchers and scientists to design and execute experiments.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Crew Member
McDonalds
07.2019 - 08.2021
- Took and processed customer orders, served food and drinks, and handled payments
- Collaborated with kitchen staff to ensure prompt and accurate delivery of food
- Responded to customer inquiries and complaints in a professional and timely manner
- Maintained a clean and organized dining area, including setting tables and cleaning dishes
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
Education
B.A. - Biology
California State University
Bakersfield, CA12-2024
Skills
- Time Management
- Detail-Oriented
- Patience
- Organization
- Customer Service
- Food and Beverage Service
- Cash Handling
- Point of Sale (POS) Systems
- Communication
- Faculty support
- Data organization
- Administrative support
Timeline
Student Assistant
California State University Bakersfield
08.2021 - Current
Research Assistant on Rough Skinned Newts
California State University, Bakersfield
06.2021 - Current
Crew Member
McDonalds
07.2019 - 08.2021
B.A. - Biology
California State University
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