Mariam Shabbir
Mississauga,Ontario
Summary
Energetic and customer-focused retail professional with a strong background in sales, service, and multitasking in fast-paced environments. Currently pursuing a BBA in Business Management at Toronto Metropolitan University. Skilled in building rapport with diverse customers, driving sales, and maintaining organized, visually appealing store environments. Bilingual in English, Urdu, Hindi, and Punjabi, with excellent communication skills and a natural ability to assist and engage a wide range of clients. Eager to contribute a positive attitude, strong work ethic, and team spirit to a dynamic retail team.
Overview
3
3
years of professional experience
Work History
Customer Service
Handi Point
Brampton, Ontario
08.2024 - 11.2024
- Provided excellent customer service in a fast-paced dining environment.
- Resolved customer concerns promptly to ensure satisfaction.
- Maintained positive guest experiences during peak hours.
- Took and processed dine-in and takeout orders accurately, using POS systems efficiently.
- Collaborated with kitchen and front-of-house staff to deliver prompt, accurate service.
Administrative Assistant
Homelife Miracle Realty Ltd
Mississauga, Ontario
07.2024 - 03.2025
- Scheduled and confirmed appointments, followed up with clients, and organized property showings.
- Managed listings, documentation, and CRM updates to support real estate operations.
- Provided administrative support and assisted with day-to-day realtor tasks.
- Greet clients and visitors with professionalism, creating a welcoming front-desk experience.
Deputy Returning Officer
Elections Canada
Mississauga, Ontario
02.2025 - 02.2025
- Verified voter identification and maintained strict compliance with Elections Canada protocols.
- Managed the setup and closing of the polling station, ensuring all procedures were followed.
- Recorded and counted ballots efficiently and transparently, under tight time constraints.
- Delivered excellent service to hundreds of voters in a high-pressure, fast-paced environment.
Sales Associate
Bed Bath & Beyond
Mississauga, Ontario
05.2022 - 11.2022
- Delivered personalized customer service by helping shoppers find home essentials, décor, and registry items.
- Maintained deep product knowledge across departments (e.g., kitchenware, bedding, bath, seasonal) to recommend solutions.
- Processed purchases, returns, and exchanges at the POS system with accuracy and efficiency.
- Restocked shelves and arranged displays according to company planograms and visual standards.
- Collaborated with team members to maintain cleanliness, organization, and safety on the sales floor.
Education
BBA - Business Management
Toronto Metropolitan University
Toronto, ON06-2028
Skills
- Customer service
- Time management
- Data entry
- Project management
- Microsoft Office
- Team collaboration
References
References available upon request.
Timeline
Deputy Returning Officer
Elections Canada
02.2025 - 02.2025
Customer Service
Handi Point
08.2024 - 11.2024
Administrative Assistant
Homelife Miracle Realty Ltd
07.2024 - 03.2025
Sales Associate
Bed Bath & Beyond
05.2022 - 11.2022
BBA - Business Management
Toronto Metropolitan University
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